We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Help with buyer & supposed damage to item

Options
2»

Comments

  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    rsykes2000 wrote: »
    If you refund the correct way, you get the fees back.

    Not the ebay fees though only the paypal ones
  • cyberbob wrote: »
    yes you do but the buyer paid that that so technically your not losing money as you get the item back refund that original payment.

    I'm must be an idiot and not understanding properly but buyer paid £40 and £14 P&P. So I will have to refund £54 back to her. So that means I'll have to pay the courier fees £7 and the packaging costs (roughly £3) myself. I can't keep the £14 from the buyer
    :heart2: Charlie born Aug 2007 :heart2: Reece born May 2009
    :heart2:Toby born Apr and taken by SMA Dec 2012
    :heart2: Baby boy failed M/C @ 20 wks Oct 2013 :heart2: Sienna born Oct 2014
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.