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British Gas just turned my boiler off - it's not safe

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Comments

  • Get in touch with Keston, speak with Denver in after sales service, he will be able to help you....speaking from past experiences! 0208 462 0262
  • Tom_Jones wrote: »
    BG will condemn everything unless it is a perfect install, I once had an engineer condemn a system because the flue was 10mm too short.

    They are encouraged to fail systems, as they get a bonus for extra work generated.


    Reading this post with interest as i am a BG engineer,
    "They are encouraged to fail systems, as they get a bonus for extra work generated" Utter garbage mate!!! We get penenlised for failing contracts
    !FACT!
    What the engineer probably ment is that it would be uneconomical to complete flue repair... Its very easy to slag off BG engineers on the internet witout seeing the jobs and lets be honest most of these posts are exagerated by customers who dont know what a flue is!!!
    Most of these keston boilers are flued under floors or though voids so it will mean a lot of mess, time & expence! Bg are not the cheapest but we our enineers are honest men tring to make a living for our familys too, just like you lot!
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    BG were always very good to me, they repaired my crappy boiler year after year after year, until it became very obvious even to me that it needed replacing.

    When I got my new one (local tradesman not BG) he told me my flue was illegal!
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