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MSE News: Student Loans Company slammed for payment delays

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This is the discussion thread for the following MSE News Story:
"Heads are expected to roll at the beleaguered Student Loans Company (SLC) after a damning report today criticised the firm's handling of the student finance system ..."
"Heads are expected to roll at the beleaguered Student Loans Company (SLC) after a damning report today criticised the firm's handling of the student finance system ..."
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I left a job to start university on the promise of finance to be able to support myself and my three children. I have been late paying my rent each month and now have the landlords on my back about it, I haven't even been paying gas/water/tv licence because I do not have any money to do so. My three children attend childcare and the chidcare providers are now threatening to remove my children from their care as I haven't been able to pay them and they are becoming increasingly worried that the bill is rising and I may be refused the childcare element (I won't but they are worried, naturally)
I have not been able to attend university for the last two weeks as I haves craped the bottom of the barrel and there is nothing left...I am now getting tutors on my back to attend meetings to discuss my absence, but I can't even get to the meetings!!
I am furious at SLC/SFE and if they had been open about the problems then I may have reconsidered leaving my job and attending university this year, at least I could have made an informed decision and it would have been my choice.
I hope heads do roll, I think it is a disgrace that students can be treated like this and I blame our current government as much as SFE as it is their half-baked decision to transfer all finance applications to this pathetic excuse of a company, instead of leaving it in the fully competent hands of the LEA's who have done an outstanding job for many years.
Mel x
Nothing is going to get better. It's not.
There's a lot in there, including a bit about 1.3 million calls going unanswered in one week.
I'll be doing a more in-depth analysis for TSR, and will copy bits over here in due course.
A girl I'm friends with is a mature student and has a young daughter, she applied the same time as me and still hasn't got her loan, she was thinking of dropping out. Two people in my class have dropped out due to problems with student finance. Its been a nightmare, literally.
Uni will not leave you without. No uni will. Yeah okay you didn't get your loan on time, I still don't have mine BUT student finance do help, they HAVE to help. If you can't cope they have money to give you. If you can't attend uni like you said they will pay for your train/bus fare. Some people just like to cause drama for the sake of it... esp. if you have kids they won't leave you without!