Expired manufacturers guarantee

trilbydoc

I bought from Argos a cordless hedge trimmer for £35
The 1 year guarantee has expired (by 2 weeks)
The battery pack will not re-charge, probably because the item has only been used 3 times in the 12 months and recharged on a couple of occasions
I have the receipt
Although the customer has a responsibility to recharge the battery pack the catalogue does not state how often this should be done.
And as the item was only used 3 times, i was unaware that the battery was now completely flat.
Have i any rights under the Sale of Goods Act 1979 on the basis that the item has not lasted a reasonable length of time?
Thank you for your time.

OlliesDad

trilbydoc wrote: »

I bought from Argos a cordless hedge trimmer for £35
The 1 year guarantee has expired (by 2 weeks)
The battery pack will not re-charge, probably because the item has only been used 3 times in the 12 months and recharged on a couple of occasions
I have the receipt
Although the customer has a responsibility to recharge the battery pack the catalogue does not state how often this should be done.
And as the item was only used 3 times, i was unaware that the battery was now completely flat.
Have i any rights under the Sale of Goods Act 1979 on the basis that the item has not lasted a reasonable length of time?
Thank you for your time.

You will need to get an independent report to prove that the fault is inherent. If you believe it to be due to you not regularly recharging, and the report confirms this, you will not get anything under SOGA. If it states otherwise, you can argue it out with Argos and claim back the report costs.

I would suggest that as it was only £35, to write this off and buy another one with the knowledge that you should recharge more often.

moonrakerz

trilbydoc wrote: »

Although the customer has a responsibility to recharge the battery pack the catalogue does not state how often this should be done...............i was unaware that the battery was now completely flat.

Have you not answered your own question ?

Jakg

Batteries are inherently a consumable - you'll get nowhere with the SOGA.

Mankysteve

Get someone with a soldering iron and follow this http://www.instructables.com/id/fix/

bitemebankers

It's questionable whether they'd replace the battery even if it was still under warranty. Batteries are normally excluded as they're a consumable item.

On such a cheap product though, it's probably not worth replacing the battery, unless you can do as #5 suggests and find a competent friend to swap the cells for you.