CAB Refusing help over Renting problems

Fire_Fox

f1widow wrote: »

Thanks for your input much appreciated - the point made about the landlords address is interesting and might help others or in the future.

When you rent a property I have always had very little if no problems and as such if there is an agent was led to believe that your contact is only through the agent as they are acting for / or in place of a landlord. As communication from the Agent led me to believe that the triangle between agent - workmen - landlord was breaking down - having looked at the tenancy I saw that the landlords address was not given only his name - I asked for this so that I could CC landlord in any correspondence and was told no this was private and any correspondence would have to be addressed via the agent - I asked if this could be addressed private and confidential and passed on and they said no write to us and we will pass any problems / letters on.

Although whilst on this forum noticed someones else seeking landlords address for deposit return.

I always thought that agents were there in place of your landlord so to speak so a landlord did not have to deal with issues as such and whilst he had a liability it would be fielded by an agent

Interesting point - so no my tenancy does not have an address for landlord just his name and a clause that states any correspondence / matters should be directed through the agent giving the agents name and address

The letting agent is like the secretary to the managing director, she might answer all your questions and post out all the letters but that doesn't mean she has any responsibility for budgets, hiring and firing! The legal responsibility for repairing the property is with the organ grinder not his monkey.

Did you ask for the landlord's address in writing as we have suggested? If you deal with these people verbally, ask permission and take their advice you will get fobbed off. The letting agent does not work for you so they are not there to make you life easy: don't allow yourself to be led to believe anything and do your own research (Landlord-Tenant Act 1985 section 1, I think).

poppysarah

When you're banging your head against a wall regarding your tenancy and landlord repair issues the sensible thing to do is walk away.

Work out how much notice you have to give them and give notice and move.