Item now £30 Cheaper and Faulty After 2 Days

gohan2091

It seems even here, people are confused with what the SOGA says. Anyway, can someone please explain this credit note to me? (My last message on page 1)

zenmaster

It states "This credit note is for VAT purposes only and has been refunded to your credit card". I would have thought that was self explanitory?

The despatch date is probably the date the credit note was issued.

gohan2091

zenmaster wrote: »

It states "This credit note is for VAT purposes only and has been refunded to your credit card". I would have thought that was self explanitory?

Not really, I don't have a credit card, only debit and "has been" suggests it's already been done but it's not there in my bank account.

zenmaster wrote: »

The despatch date is probably the date the credit note was issued.

So the note was issued 3 days in the future? That makes no sense because I have it here now. Perhaps it means on the 12th, the money will be returned to me?

OlliesDad

gohan2091 wrote: »

Not really, I don't have a credit card, only debit and "has been" suggests it's already been done but it's not there in my bank account.



So the note was issued 3 days in the future? That makes no sense because I have it here now. Perhaps it means on the 12th, the money will be returned to me?

It takes 3-5 days for refunds to show back in your account so i should imagine it has been processed.

Not too sure what you mean by three days in the future?? It says 9th December which was Wednesdays date!

gohan2091

OlliesDad wrote: »

It takes 3-5 days for refunds to show back in your account so i should imagine it has been processed.

Not too sure what you mean by three days in the future?? It says 9th December which was Wednesdays date!

Oops, yes, you are right, I read the date wrong. My mistake

Thanks everyone for your help, I will let you know what happens in the next few days.

gohan2091

OlliesDad, a little off topic but I couldn't help noticing your signature. You mention weight loss (spelt incorrectly btw lol). Are you trying to lose weight? I've been there going from almost 20 stone to 13.5 stone. I can offer you some tips if you wish, just ask.

gohan2091

Ok, they gave me a full refund which is what I wanted. Thanks very much all for your help.