Post Office CC - Online Login Help

---lee---

Hi,

I've been wanting to login to my new post office cc. The login requires a six-digit user id and some numbers from a 6-digit online pin.

I have had the online pin for some time now. I've searched through my paperwork but can't find any reference to a 6-digit user id. Does anyone who has the card know how you are supposed to get this? Should it have been posted to me by now or am I missing something obvious?

Cheers,

Lee.

petertwisty

Lee,

You should have received the above 8-page white booklet.

In accordance with the 3rd paragraph, call the Post Office Credit Card Service, (in Belfast), on 0845 607 6500. "A Customer Service agent will ask you a number of questions to confirm your identity , and will request three random digits from your Enterprise PIN". You will then receive your user ID.
I can't remember just how it was communicated, but you will need both to access your credit card account's internet service.

Good luck!

---lee---

petertwisty wrote:

Lee,

You should have received the above 8-page white booklet.

In accordance with the 3rd paragraph, call the Post Office Credit Card Service, (in Belfast), on 0845 607 6500. "A Customer Service agent will ask you a number of questions to confirm your identity , and will request three random digits from your Enterprise PIN". You will then receive your user ID.
I can't remember just how it was communicated, but you will need both to access your credit card account's internet service.

Good luck!

Thank you petertwisty. I never got a booklet with any of the paperwork, but thanks to you I know what to do now! I’ll give them a ring in the morning – thanks again :T .

Lee.