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Xbox not returned to me after repair
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gilligansyle
Posts: 4,124 Forumite
I sent my son's xbox for repair to a company we have used before. It had a faulty dvd drive. It was collected by DHL and received at company. I paid by paypal for the repair. When it got to them they said it had RROD and had I put the wrong repair on the order. Paid an extra £20 again on Paypal, to get this other repair fixed. On 23rd November received an email that it had been shipped back to me. allowing for time in DHL hub should have been returned by 25th November. No xbox so sent an email. Eventually after 4 emails was told it was still there and would be shipped on Tuesday 1st December. Have emailed but again had no reply.
Should I now dispute this with paypal??
Is there somewhere else I should ask this question. Also not only am I down by the cost of the repair, but minus an xbox which I will probably have to replace.
Should I now dispute this with paypal??
Is there somewhere else I should ask this question. Also not only am I down by the cost of the repair, but minus an xbox which I will probably have to replace.
Debts at LBM - Mortgages £128497 - non mortgage £27497 Debt now £[STRIKE]114150[/STRIKE][STRIKE]109032[/STRIKE] 64300 (mortgage) Credit cards left 0
"The days pass so fast, let's try to make each one better than the last"
"The days pass so fast, let's try to make each one better than the last"
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Comments
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Why did you need two threads?Squirrel!If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
Now 20% cooler0 -
Because realised there was a consumer rights thread.
Debts at LBM - Mortgages £128497 - non mortgage £27497 Debt now £[STRIKE]114150[/STRIKE][STRIKE]109032[/STRIKE] 64300 (mortgage) Credit cards left 0
"The days pass so fast, let's try to make each one better than the last"0 -
Sorry, I'm being a grumpy old git this morning. Ignore me
It certainly wouldn't hurt to start proceedings with Paypal, it at least gives the company a kick up the backside.Squirrel!If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
Now 20% cooler0
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