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complaining -rudeness and credit limit reduced
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Wow, great result. Thanks for the update. I wonder if they did have a tape of your call with 'Dave' after all, and someone higher up heard it. :T
The question on everyone's lips is how much was the compensation and the APR reduction...?
DFW Nerd 0350 -
well done and as above how much?!?!
in all seriousness tho whilst your complaint was serious ive always found all the Virgin companies to have really good customer service and one of the few companies that appear to put good cust service at the top of their agendas0
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