three charges

scotty1971

my partner has just been charged £99 for going £22 overdrawn,that is three seperate charges,fair enough if she gets one charge,but not three,they say this is because it is three different charges,this is the bank of scotland

natweststaffmember

scotty1971 wrote: »

my partner has just been charged £99 for going £22 overdrawn,that is three seperate charges,fair enough if she gets one charge,but not three,they say this is because it is three different charges,this is the bank of scotland

Which 3?
I can think of two perhaps ie over her overdraft limit, returned payment but not sure on the third one.

jambosans

scotty1971 wrote: »

my partner has just been charged £99 for going £22 overdrawn,that is three seperate charges,fair enough if she gets one charge,but not three,they say this is because it is three different charges,this is the bank of scotland

I assume the following has happened - provided your partner has a current account (except Reward): 2 x £35 Paid Item Fee + £28 Unauthorised Overdraft Usage Fee = £98. This means two transactions have taken the account over the agreed limit incurring the first two charges, and the account now being £22 overdrawn has incurred the third charge.

If your partner has not received charges back previous (on this particular account) then you can ask Bank of Scotland to reverse them as a "goodwill gesture".

scotty1971

thanks,she phoned them,they removed the charges and she has switched to the ultimate reward account