virus help

nichere

hello my first time on here.
can anybody help me please with a computor problem i have?
at the bottom of my computor on my task bar i have a question mark in a blue circle flashing then a message in a red box appears saying my computor is infected. critical system error click here to get the latest antimalware software.
has anybody else encountered this?
is there anyway i can get rid of this?
cheers

espresso

Welcome to the forums. It helps if you give as much info as you can i.e. operating system etc.

What security do you have on your system? i.e. firewall, anti-virus, anti-spyware etc.

Debt_Free_Chick

Sounds like Spywarequake. It trys to trick you into buying supposed anti-malware software.

Removal instructions here.

More worryingly, how did this get on your system? Can you confirm the following

1. What firewall you have?
2. What anti-virus software you have?
3. Any other anti-baddie software e.g. Spybot, Ad-Aware, Windows Defender etc ....
4. How you connect to the internet - broadband or dial-up?

nichere

firstly job hunting not what your thinking!
i have ez firewall and ca as my anti-virus provider also have winfixer 2005
connected with broadband.
hope thats the information you require?
thanks

espresso

I would definitely download Spybot Search and Destroy, update, immunise and let it do it's stuff.

Debt_Free_Chick

nichere wrote:

firstly job hunting not what your thinking!

LOL:rotfl: Wasn't thinking of a mucky site ... thought you would have no firewall or summat

i have ez firewall and ca as my anti-virus provider also have winfixer 2005
connected with broadband.
hope thats the information you require?
thanks

Worrying .... Spywarequake is a Trojan and your firewall should have blocked it - unless you accidentally let it through, thinking it was something else. I'm not familiar with EZ so I don't even know if it blocks automatically or gives you the option to "block" or "allow". If you clicked on "allow", it would effectively have let the Trojan in.

You can test your firewall using Shields Up and it might reveal that all is not as it should be.

danmanchester

Winfixer 2005 needs removing! It's spyware - I'll try to find a good link that shows how to remove it - meanwhile you could look at the Security threads at the top of this forum board for good suggestions at keeping pc clean.

nichere

have done shields up and all is ok.
any other suggestions?

danmanchester

This thread will help in removing whatever spyware could be on your pc:
http://forums.moneysavingexpert.com/showthread.html?t=133269

nichere

have tried that my computor restarted?
cheers anyway danmanchester anyone got any other tips?

Browntoa

I actually suggest the one that was posted a few posts above

http://forums.spybot.info/showthread.php?t=4015

the sites malware guide does not always remove this infection

Smitfraud will (unless it is a very new variation)

when finished do the last bit

11) Reboot back into Windows. (Normal Mode)

• Double click HijackThis.exe.
• Hit None Of The Above, just start the program.
• Hit Scan.
• When the scan is finished, the "Scan" button will change into a "Save Log" button.
• Click that, save the log somewhere.

Copy/paste into your own new topic.

• c:\rapport.txt
• Ewido log
• The HJT log

and post the logs here for me to check them