Please delete

LDJ2009

Hi, i've been playing email ping pong with Quickquid over recent weeks and have hit a brick wall with regards to a discount that was applied to my account.

The original loan i took out was for £600. The interest on this was £150 (i'm an idiot - i know ) Quickquid sent me a birthday discount code that reduced the interest by £75 (50% off)

There were no terms and conditions attached to the code and there is nothing within my loan agreement that gives any terms of the codes use.

I defaulted on the loan last month and they are now wanting me to pay £849

£600 - original loan
£150 interest
£75 rollover charge
£12 late payment charge - Oct
£12 late payment charge - Nov

I have asked why the £75 discount was removed and they advised that on default any discounts become invalid. I have repeatedly told them there is nothing in their terms and conditions etc that state that and have asked for proof but they have not supplied me with anything, just keep refusing to refund it.

I have sent them an income and expenditure form and have offered the repay the loan over 5 months but they have said it is 4 months maximum and refuse to give me another month to repay.

I have now asked for their paypal details so i can at least make my offered payments which they have said they will accept, but it's not an acceptable arrangement and their collections procedures will continue unless i increase the payments.

I am at my wits end with this company, there have now been 57 emails back and forth in the last 5 weeks. I have tried to offer what i can even though it's a stretch but they still want more.

Do i withdraw the offer and sit back and wait for a debt collection agency to get involved with the hope of a reduced settlement as i can save what i have offered over the next few month. Apparently QQ take about 90 days to send your debt to a DCA

Thanks for reading and sorry for waffling

isplumm

suggest you move this to the finance section maybe here http://forums.moneysavingexpert.com/forumdisplay.html?f=12

LDJ2009

Apologies, i just thought i came under consumer rights but agree it's probably more appropriate in the suggested section.

Mods - could you please move this thread. Thanks

isplumm

Hi,

You've not had many replies, so I would be tempted to repost in the new section & then just put a link in here, so anyone reading this bit knows where it is & not to post here.

Mark