Halifax Online Banking/CC etc etc.

fabienlons

Is anyone else having difficulty logging onto Halifax Online Banking. It's been 3/4 days since I've been able to successfully log on without a critical error message appearing saying how there are problems and to try again later ???

Is this just me ?

tamarto

I've no problems, just tried just now.

McKneff

I've no problems, i just tried now and have been logging on each day this week okay.

fabienlons

This is getting quite worrying...

This is the message being displayed

Service Interruption

One or more of our systems are temporarily unavailable.

This means that you will not be able to proceed at this time.

We are aware of the problem, and hope to fix it soon, so please try again later. We apologise for any inconvenience.

waynepyrah

Online has been fine for logging in all week... try deleting your cookies, temp files, etc and retry.

If no joy call the Helpdesk 0845 602 0000

opinions4u

Don't go in through a link in your favourites.

Go in via the www.halifax-online.co.uk site by typing it in directly!

Otherwise the advice in post 5 is excellent.

td_007

fabienlons wrote: »

This is getting quite worrying...

This is the message being displayed

Service Interruption

One or more of our systems are temporarily unavailable.

This means that you will not be able to proceed at this time.

We are aware of the problem, and hope to fix it soon, so please try again later. We apologise for any inconvenience.

This might be obvious, but have you checked to see it is the actual secure site https and all that and not a spoof website?

lynn2

Working for me...you could also try a different browser x

td_007

lynn2 wrote: »

Working for me...you could also try a different browser x

An incompatible browser will not result in the message that the OP mentions.

fabienlons

Just a quick update. I rang customer services and they told me that it was a problem at their end and had to perform an update.... worked as soon as she said it had been done !

BTW for all those who want to avoid those hefty 0871 numbers (not just with Halifax but all other CC companies etc) just call the overseas number as its usually an 020 number --> normal rate calls !

THANKS FOR ALL YOUR HELP GUYS!

NickX

fabienlons wrote: »

BTW for all those who want to avoid those hefty 0871 numbers (not just with Halifax but all other CC companies etc) just call the overseas number as its usually an 020 number

You can also usually identify a cheaper traditional landline number on this site :

www.saynoto0870.com