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Cannot connect to internet
arthurx1234
Posts: 421 Forumite
in Techie Stuff
OK all you tekkies after having looked at the sticky regarding getting connected wirelessly i am still having problems connecting to the internet
I have a Belkin modem/router combined a Compaq Presario CQ61-315SA only 1 week old running Windows 7 and i have Norton anti virus/firewall disabled
My ISP is BT have rang thier teck support and they inform me everything is ok it must be my router
Rang Belkin who inform me the router is working ok
I cannot even connect to the internet using the ethernet cable
help pppppppplllllleeeeaaaaassseee
arthur
I have a Belkin modem/router combined a Compaq Presario CQ61-315SA only 1 week old running Windows 7 and i have Norton anti virus/firewall disabled
My ISP is BT have rang thier teck support and they inform me everything is ok it must be my router
Rang Belkin who inform me the router is working ok
I cannot even connect to the internet using the ethernet cable
help pppppppplllllleeeeaaaaassseee
arthur
BREXIT OOPS
0
Comments
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Access your belkin's setup pages and make sure you've entered your BT internet logon details correctly. This is prob the most common cause of such issues.........Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple
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Check also, in the router's configuration pages, that the Encapsulation is set correctly – probably "PPPoA (PPP over ATM)", whereas my Netgear arrived originally set to "PPPoE (PPPover Ethernet)" – and that you have entered the correct Domain Name Server ("DNS") addresses.
The latter addresses take the form of a series of four groups of numbers, separated by points. For example, if your ISP is PlusNet, you would set:
Primary DNS: 212.159.13.49
Secondary DNS: 212.159.13.50
If your ISP is giving you a Static IP address, you'll need to enter that, too. Otherwise (if it's a Dynamic IP, which means it varies) select that option and it will be acquired automatically by your router from your ISP.
Also ensure that Network Address Translation ("NAT") is set to "Enable", not "Disable".
Don't laugh at banana republics. :rotfl:
As a result of how you voted in the last three General Elections,
you'd now be better off living in one.
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my neighbour tried to connect to his wireless network with my laptop and couldn't, so looks like its not the router??? comments please
arthurBREXIT OOPS0 -
Have you tried with an ethernet cable from 'start up'? (Powering up with the cable already in):idea:0
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Have you actually configured the Belkin?0
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