Distance Selling Regulations

neilmcl

CashisKing wrote: »

If it is not correct, can you explain why it is not covered by the DSR?

I think we already have but you don't seem to be able to take it in.

Anihilator

http://www.oft.gov.uk/shared_oft/reports/consumer_protection/oft689.pdf

Part 3.2 and also last question on page 8

Clearly no contract was concluded until you examined the vehicle as agreed on the phone hence the DSR's do not apply.

Its quite worrying how many companies and official organisations such as Consumer direct talk utter !!!!.

The_Pedant

However, a deposit is bound by any terms agreed between the two parties.
Unless it was clearly stated that the deposit was not returnable, then there are grounds to expect it back.

Without any additional terms, I would have thought a seller would only be able to deduct costs incurred by the falling through of the sale (such as costs of relisting a sale etc - althought that's only an example). They would not be able to simply state it's non-returnable.

However, if they still said no and you tried to take it further it would be your word against theirs and come down to whether or not 'on the balance of probabilities' that there was an expectation for the deposit to be returned.

Anihilator

The_Pedant wrote: »

However, a deposit is bound by any terms agreed between the two parties.
Unless it was clearly stated that the deposit was not returnable, then there are grounds to expect it back.

Without any additional terms, I would have thought a seller would only be able to deduct costs incurred by the falling through of the sale (such as costs of relisting a sale etc - althought that's only an example). They would not be able to simply state it's non-returnable.

However, if they still said no and you tried to take it further it would be your word against theirs and come down to whether or not 'on the balance of probabilities' that there was an expectation for the deposit to be returned.

Did you read the thread?

This is what the dealer is doing.