Car damaged in car park

LauraR123

Hi, I wonder if someone can give me some advice on an incident that happened yesterday afternoon in Morrisons car park, Chester. I parked my car in the car park and went to do my shopping, when I came out and loaded my shopping in the boot and man approached me who was parked opposite my car, he said his wife had just witnessed someone drive into the side of my car and then drive off and park elsewhere, she had got the vehicle registration number. I took down her details as a witness and approached the car park attendant who told me to report it to the manager, which I did. The security guard came to look at my car and said he would try and view CCTV footage - but to no avail.

I'm left with the registration number of the car who damaged mine and I don't know what to do. I have reported it to the police who have given me an incident number and I've also rang my insurance company who are going to call me back to take the details.

Any advice????

Thanks

sarahg1969

You've done all you can for now. Just wait to hear from your insurers and take it from there. They'll advise you what to do.

dogshome

Hi Laura123 - You have witnesses and you have the other cars Registration number, which is everything you need
Visit the DVLA's web site and down-load the form to get the details of the other cars owner.
Fill in the form and pay the fee, (From memory it's £5), and they will send you the name & address of the Registered Keeper of the other car - As it occured in Morrisons car park the chances are it's a local address - You can simply feed these details to your Ins. Co. or go and see the other cars owner, but don't forget to make a claim for loss of your No Claims bonus if you have one
( The reason I know all this is that the same thing happened to me in a Morrisons car park)
Good Luck

sarahg1969

dogshome wrote: »

Hi Laura123 - You have witnesses and you have the other cars Registration number, which is everything you need
Visit the DVLA's web site and down-load the form to get the details of the other cars owner.
Fill in the form and pay the fee, (From memory it's £5), and they will send you the name & address of the Registered Keeper of the other car - As it occured in Morrisons car park the chances are it's a local address - You can simply feed these details to your Ins. Co. or go and see the other cars owner, but don't forget to make a claim for loss of your No Claims bonus if you have one
( The reason I know all this is that the same thing happened to me in a Morrisons car park)
Good Luck

There's no need for her to do that. Her insurers can get the Registered Keeper details, and the insurer details, without any cost to the OP.

daveyjp

Calls to police and insurer are all you need to do.

The same happened to a colleague and they traced the other vehicle.

Of course the car could be uninsured. askmid.com will tell you if it is insured.

Coblcris

Cars are not insured in that sense, drivers are - or are not as the case may be.
Thus ASKMID has limitations..

biscuitdunker

You have basically been hit and run, unless the other driver admits to being the driver, even with the registration details it could prove difficult to get any money from them. What will most likely happen is that the police will contact the registered keeper of the vehicle and ask them who was driving the car when it happened. If the registered keeper does not let the police know who was driving, they will go to court for failing to nominate a driver, have to pay a fine and receive points. I am going through all this at the moment, it's very frustrating.

Coblcris

May I ask why your insurance company is not pursuing this ?

biscuitdunker

Coblcris wrote: »

May I ask why your insurance company is not pursuing this ?

I was TPFT at the time. I did contact them and go through the whole thing, but they eventually decided not to help me because I wasn't fully comp.

Alx*27

I hope you got the witness's details.