Javascript Problems

derbylad111

Hi

I have the following problem on my laptop.

I am trying to view videos from https://www.youtube.com

when i access a video i get the following message:

Eith you Javascript is turned off or you have an old version of Macromedia.

I went into

Internet option - security - custom level - and enabled all the active scripting.

chose ok and then closed window - restarted pc and tried again.

Again it did not work. I installed the latest version of macromedia and Java and tried the above tinkering again. No joy.

Can anyone help me please as its driving me potty?

Thanks in advance

pizzaboy

is it the j2se runtime enviroment you down loaded ?

derbylad111

yes..from the offical site.

pizzaboy

im no expert on this even though ive learned a bit of javascript,is it your browser preventing you from using it ?

derbylad111

I dont think so

I can watch vidoes on https://www.boreme.com

but not on https://www.youtube.com

got no idea what the possible problem can be

all the other sites ive been to suggest what I have tried already ie the internet options - custom level route.

thanks for your help in this

espresso

What security do you have? Firewall etc.

pizzaboy

just checked the troubleshooting guide and all it says you need is this

http://www.adobe.com/shockwave/download/

derbylad111

I did have Norton firewall until this weekend..trial period expired..

I now have the standard windows firewall..i think it is activated at present.

I also tried downloading shockwave and still had the same problem.

what troubleshooting guide did you use?

espresso

Have you removed the Norton firewall?

pizzaboy

the one on youtube,help center right at bottom of page

derbylad111

not yet unistalled norton virus or firewall..will this make a difference?

dont understand how I can watch vid's from one site and not another..little baffling for me

but thanks for your help chaps..if there's anything else you can think of let me know.

much obliged