Barclays Ripoff!!!!!

Astaroth

The majority of call centres will have no idea what has impacted your premium and any explaination is simply them guessing. They have a straightforward system not unlike the website you see and upon submitting the details it simply gives them a price. In one insurer I worked for the sales team did just fill in the same website as you would visiting the site, simply the credit card handling bit was slightly different.

Even the technical referal team in the said insurer only got to see what this years relativities were and didnt have a practical way of seeing which had gone up, which had gone down or the rational for them. Many insurers are also using doing things like propensity modeling and using this as a relativity - so if you are good business and they think you will leave they will reduce your premiums, if you are good business and they think you will stay they will increase your premium, if you are bad business then they will increase your premium but by how much depends on if they believe you will stay or not

novapatch

I should realy just let this go but its gets better!
Rang Barclays again different person so went through as before this time he said hold on I will contact the underwriters 10 minutes later said nothing he can do but if i send my barclays quote to the underwriters they will have a look at it so gave me email which was Aviva done as said sent to Aviva and wait. But I am not into waiting so went on Aviva website for a quote with no mention of my previouse claim they quoted a masive £262.97 a month AAAAAAAAh cannot believe that is double again what Barclays quote!!
But they have a little thing on there website you can compare the competition so hey presto I did and top of the list Endsleigh at £37.01 per month for the exact same cover.Am I in the wrong job or what?????????

Astaroth

You will need to double check the Endsleigh quote.... I haven't looked into how they are powering their compare the competition tool at this point but certainly have seen some of a previous employers rates quoted which were wrong.

novapatch

Have just double checked
Endsleigh £439.71 year
Aviva £2908.50 Year

Actualy Endsleigh is better as its unlimited on sum insured and contents and there excess is 100 against aviva 500 on both building and contents incidently if you up the excess from Aviva £200 to say £1000 the premium goes up whats that abouit thought it would go down?

dunstonh

Aviva are clearly pricing you on the basis that they dont want your business. Also, if they are the underwriter to the Barclays plan, they may well be aware of the subsidence issues in your post code and have effectively priced it as a passive blocker to putting it with them.

Your problem remains though that in each case you have checked online sites without declaring your claim. Just see how much Endsleigh will quote you with your claim declared.

Astaroth

But that isn;t including the claim nor mentioning the subsidence I am assuming? If Aviva is the current insurer they can be picking up the extra info from your policy but as your not declaring it it doesnt count in the endsleigh quote.

If people are very strapped for cash they are a fraud risk, people may "accidently" spill something on the carpet to get a cash settlement (and then just move the sofa over the spill). You can get to the point where an excess is so large that the perceived fraud risk is greater than the eliminating small claims effect.

On a previous feasibility study our modeling would have resulted in something similar but then we decided to cap the limits so that customers couldnt select the equivilent of an excess that was so high as to actually increase premiums.

pastra

I don't think anyone will wont to take on a property with a subsidence claim in the last 3 years.
ABI member insurers have the unwritten rule that they wont even look at these clients for 10 years to give the current insurer a chance to reclaim some of that money back.