Go go pets hamsters & accessories stock updates & discussion Part 2

nat_urally

i think to be fair to the spanish company, they are providing a very efficient service, much faster than some in even this country. the amount of times some people have emailed them, i am not surprised there is no answer. the translation sites (as we all know) do not produce text that makes the most sense..and if (and i have a read a few) the english being input is very bad in thre first instance, god knows how it reads at the other end! i have had a headache tring to make sense of some of the posts on here, so i can't imagine how they feel. it will get to you. all you need to remember is that when your money goes out it will be with you very soon. i feel for the company being bombarded with tonnes of emails that make no sense.

nat_urally

vickihenderson wrote: »

i have added a online translator link to my signature for those who are looking for one for translating emails ect

google translate is by far the best.

zangels

nat_urally wrote: »

i think to be fair to the spanish company, they are providing a very efficient service, much faster than some in even this country. the amount of times some people have emailed them, i am not surprised there is no answer. the translation sites (as we all know) do not produce text that makes the most sense..and if (and i have a read a few) the english being input is very bad in thre first instance, god knows how it reads at the other end! i have had a headache tring to make sense of some of the posts on here, so i can't imagine how they feel. it will get to you. all you need to remember is that when your money goes out it will be with you very soon. i feel for the company being bombarded with tonnes of emails that make no sense.

I agree thay have provided a brilliant service so far and I dont think people need to worry as a few people i know have said it is a very good comany over there similar to selfridges over here. I would say though that if you have had a email from the saying it will come in the first two weeks in January the i doubt it will come befor xmas unfortunatly. Once you have sent them your correct adress and asked for a parcel tracking number i would just wait for a reply.

nat_urally

zangels wrote: »

I agree thay have provided a brilliant service so far and I dont think people need to worry as a few people i know have said it is a very good comany over there similar to selfridges over here. I would say though that if you have had a email from the saying it will come in the first two weeks in January the i doubt it will come befor xmas unfortunatly. Once you have sent them your correct adress and asked for a parcel tracking number i would just wait for a reply.

yeh, it is huge over there...and doing a much better job than toys r us! i think that is best, perhaps one email..i didn't even feel the need for that, but if you really do then go for it. bombarding them is just going to annoy them to be honest.

Lurchtheengineer

Found all 4 hamsters in Sainsburys yesterday in Colchester (Tollgate) @£9.99

zangels

nat_urally wrote: »

yeh, it is huge over there...and doing a much better job than toys r us! i think that is best, perhaps one email..i didn't even feel the need for that, but if you really do then go for it. bombarding them is just going to annoy them to be honest.

I agree, i have mine though so i suppose thats easy for me to say. As they say good things come to those who wait. lol:rotfl::rotfl::rotfl:Mine had the wrong post code on so glad i got the tracking number to sort it out but one email was definately enough.

jellyhead

When I ordered mine (a couple of weeks ago I think?) they never sent me a tracking number, they just emailed to say it was with DHL. So, I wouldn't worry if they don't reply with tracking numbers - perhaps they just don't do that sort of thing?

icedjem

Some reasonable items on ebay Buy it now including Skateboard £15.99 330387611241 Please note i am not a seller just trying to help people on here

zangels

jellyhead wrote: »

When I ordered mine (a couple of weeks ago I think?) they never sent me a tracking number, they just emailed to say it was with DHL. So, I wouldn't worry if they don't reply with tracking numbers - perhaps they just don't do that sort of thing?

They replied to me with one, i had to wait a few days for a reply. I emailed them after others who had ordered at the same time and after me started to recieve there's. Also royal mail struggle to find my house so thought it was best to get hold of dhl with my phone number. I had to stand in the middle of the road while on the phone to delivery guy waving madly like a nut case in the end. Things we do for our kids:rotfl:

bluelou05

i was going to post a pictue but can't as newie xxxx
igloo and corner set comes with a ball for the hamster to push along
its a bit like the white corners but has pictures in the bottom
just had a look its similar to the look of the uturn with the skate board