Go go pets hamsters & accessories stock updates & discussion Part 2

The_Ejaculator

nomorekids wrote: »

where does it say this? I only ordered last night and obviously want it in time for christmas.

Couldn't tell you where exactly. I had a Spanish friend check the site out for me yesterday and work out all the prices/delivery times. He said they quoted 21 days to the UK which is why I didn't order it from them.

Maximouse

I received my hammie order from Toysrus yesterday and they came in a big padded envelope. On inspection i noticed that the clear plastic on the boxes had fractured and was a bit split. Today I decided to ring the local Toysrus to see if I could exchange the hammies with the fractured plastic on the box. So I rang the store and they said they had been told that it was highly unlikely that they would get anymore in before xmas so an exchange wasn’t really an option.

So I rang TRU customer services and they said they didn’t have, and weren’t expecting anymore in either. She did make me laugh when she said they listed at midnight the other night to try and stop the website crashing – little did she know that as soon as they listed, it was reported by several people on here so they probably had hundreds of people quickly accessing their site anyway!!! :rotfl:

Anyway, she said they could collect them for a refund, or I could send them back freepost for a refund, or I could keep them and she would refund 2 lots of postage (All 4 I had ordered had the damaged boxes). So I went for the postage refund and thought it was worth posting on here in case anyone else had a similar problem as if you ring, you might just get your postage back :T

The_Ejaculator

Maximouse wrote: »

I received my hammie order from Toysrus yesterday and they came in a big padded envelope. On inspection i noticed that the clear plastic on the boxes had fractured and was a bit split. Today I decided to ring the local Toysrus to see if I could exchange the hammies with the fractured plastic on the box. So I rang the store and they said they had been told that it was highly unlikely that they would get anymore in before xmas so an exchange wasn’t really an option.

So I rang TRU customer services and they said they didn’t have, and weren’t expecting anymore in either. She did make me laugh when she said they listed at midnight the other night to try and stop the website crashing – little did she know that as soon as they listed, it was reported by several people on here so they probably had hundreds of people quickly accessing their site anyway!!! :rotfl:

Anyway, she said they could collect them for a refund, or I could send them back freepost for a refund, or I could keep them and she would refund 2 lots of postage (All 4 I had ordered had the damaged boxes). So I went for the postage refund and thought it was worth posting on here in case anyone else had a similar problem as if you ring, you might just get your postage back :T

At least you got yours! I was expecting Mr Squiggles and Chunk from TRU yesterday as I paid extra for the guaranteed delivery date... Still no sign.. The order tracker on their website tells me they were delivered in December 2008
Am eagerly awaiting their customer services team to get back to me...

nomorekids

The_Ejaculator wrote: »

Couldn't tell you where exactly. I had a Spanish friend check the site out for me yesterday and work out all the prices/delivery times. He said they quoted 21 days to the UK which is why I didn't order it from them.

I am worried now, I think I'll send an email to say to cancel if they can't deliver before christmas. Has anyone tried to phone them? I can't get through the spanish automated system the other end and speak to someone human (preferably one that speaks english), just endless what I guess to be press 1 for this, 2 for that etc.

tracy04

more hamsters at Tesco

Ncarbutt

hammies tesco

lostnfound

All 4 hammies tesco

Cazevans

Oh no - Tescos have more hamsters - I am sure they are determined for me to buy them!!!..........I wrapped the others last night and was wondering what 2 Mr Squiggles would look like with them LOL

MissNumNums

lovetosave£ss wrote: »

how long ago did u order it hun?x

On the 9th.

diamond

neverdespairgirl wrote: »

We're all really proud of her! It was the first studying she'd done since she did her degree (which she finished when she was 22) and she was dead scared about writing essays again. But she not only did it, she got a distinction.

That is absolutely brilliant verey encouraging to me. I am going in this afternoon to ask my boss to pay for my study. Wish me luck