We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
[Warning] Royal Mail Redirection Service
hoz9991
Posts: 7 Forumite
I'm moving house soon and want my mail to be redirected for a few months after I have moved. Royal Mail provide this service for about £16 per person.
I continued the online application form for 2 people, got to the payment section and my card was not able to be processed.
I tried again the next day and it still showed the same error, I tried a different card and received the same error.
After checking my bank balance it turned out that I HAD BEEN CHARGED thrice even though the payment was not processed online.
Rang Royal Mail and they said money had been "Ring Fenced" and it was nothing to do with them and was all due to my bank. I should receive the money back within ten days. This has put strain on the finances during an already financially tough moving process.
I have been charged £90. I cannot believe how much of a FAFF it has been to communicate with Royal Mail, and BT. They have wasted hours of my life. I will definitely be taking my business elsewhere where available.
H
I continued the online application form for 2 people, got to the payment section and my card was not able to be processed.
I tried again the next day and it still showed the same error, I tried a different card and received the same error.
After checking my bank balance it turned out that I HAD BEEN CHARGED thrice even though the payment was not processed online.
Rang Royal Mail and they said money had been "Ring Fenced" and it was nothing to do with them and was all due to my bank. I should receive the money back within ten days. This has put strain on the finances during an already financially tough moving process.
I have been charged £90. I cannot believe how much of a FAFF it has been to communicate with Royal Mail, and BT. They have wasted hours of my life. I will definitely be taking my business elsewhere where available.
H
0
Comments
-
have you spoken to your bank?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards