Error when playing DVDs

indierocker85

A friend has phoned me saying they have this error

" Wmp cannot play this dvd because there is a problem with digital cop[y protection between your dvd drive, decoder, and video card

Try installing an updated driver for your video card"


I am quite puzzled if I am honest with it


I was going to suggest a system restore, but can anyone here recommedn anything?


The laptop is a Dell U7670 on Windows XP
And it was in Windows Media Player


Thank you

Browntoa

if they have been using DVDs from different regions most drives have a maximum of 5 switches between regions before they lock on the last one

busenbust

Does the suspect DVD play in an 'ordinary' set-top DVD-player?

globalds

Has your friend tried to update the drivers ?

davb

It could be missing a Codec, but rather than trash the PC by downloading dodgy codec packs, it's probably better to install some third party DVD playback software - I think Nero will add in the missing codec as well. Dell's usually ship with PowerDVD, so try that first.

Browntoa

this is a trusted source of codecs

http://www.filehippo.com/download_klite_codec_pack/

-TangleFoot-

Browntoa wrote: »

this is a trusted source of codecs

http://www.filehippo.com/download_klite_codec_pack/

Isn't that overkill? If the system concerned lacks the means to decode DVD-Video then something like this would be adequate.

However, should the problem turn out to be a matter of regional discs and/or device drivers adding codecs will not help!