Win XP Home SP2 - Serious Error (blue screen)

Crabman

Hey Hey :wave:

I was using my laptop, clicked sign out on msn messenger and then out of nowhere came a blue screen with an error message - saying:

Problem Detected - Windows has been shut down to prevent damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this screen appears again you may need to check or update drivers for newly installed software/hardware or remove newly installed software hardware.

You may also disable BIOS memory options such as caching or shadowing.

Tech Info:

***STOP: 0x000000D1 (0x00000014, 0x00000002, 0x00000000, 0xA892F0A7)

***Udfs.sys - Address A892F0A7 base at A892D000, Datestamp 41107b7b.

Beginning dump of physical memory
Physical memory dump complete.

So I pressed CTRL ALT DEL but nothing so held the power button - when I reloaded into Windows it came up with the error reporting window below which I clicked on and did a screenshot of.








It then took me to this webpage on Microsoft

Anyone know what this could be about?? I do hope it's a one off because I dont know how to fiddle with laptops, only desktops I haven't installed any new software recently well not that I remember if it matters it's a Dell Inspiron laptop 6000 only a few months old no probs with it yet... touchwood :think:

Cheers,
Crabman

Gareth1_2

This started happening to me after i used the windows live window scan:o

ABH_3

Google search:
http://www.google.com/search?hl=en&lr=&q=STOP+0x000000D1&btnG=Search

STOP Errors
http://kadaitcha.cx/stop_err.html

Sounds like either a USB device still attached at shutdown, or a driver issue.

HTH

Crabman

Gareth1 wrote:

This started happening to me after i used the windows live window scan:o

Hmmmmm - I used the windows live scan yesterday :think: How many times has it happened to you?

Gareth1_2

Crabman wrote:

Hmmmmm - I used the windows live scan yesterday :think: How many times has it happened to you?

Being a muppet after seeing your post yesterday, and them recommending the scam i decided to try the scan again and guess what? yes its started again, last time and this time i ended up doing a restore as i didn't know what else to do:o

leesmithg

Looks like a cd rom error when trying to read udf files.

Try here

danmanchester

Oooh that blue screen is flipping annoying!!! I know how you feel crabman - I was experiencing the BSOD a couple of weeks ago and my problem related to properly installing an updated driver for my graphics card - which the guys on here helped me solve :T .

Not much help to your current error screen I know - except to mention that I've had no problems at on my pc after using that windows live scanner, but I'm sure you'll solve it with the techie geniuses help on here :money: .

T4i

Can you disable caching or shadowing in BIOS?

It's made a couple systems stable for me that had a issue with BSOD.

Also, Scan your C: drive for Udfs.sys. It should ONLY be located in C:\Windows\System32\drivers

If it's anywhere else (windows or windows\system32) then it could well be a nasty.

albertross_2

Do you have a Cd or DVD in the drive? If so, take it out.