EON EnergyOnline Extra Saver v13

pid2004
pid2004 Posts: 87 Forumite
Hi, Now I must be going very mad. I am doing what Martin says and looking to switch from Eon to someone cheaper, if there is anyone cheaper. All the comparison website call my "EnergyOnline Extra Saver v13" which is what it is called on my online Bill......either dual fuel tariff or standing charge tariff....ie ..."Energy Online Extra Saver Dual Fuel 13 from EON".

Is anyone else on my tariff? Has the name changed? Sorry if this is a dumb question..

Comments

  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    Hi pid2004

    There are two versions of the Energy Online Extra Saver dual fuel tariffs. Either with or without a Standing Charge.

    The type you are on will be shown on your bills. Usually highlighted at the top of the readings and charges page.

    The Standing Charge will have a daily charge regardless of whether or not you use energy; whilst the No Standing Charge version will charge only for energy used.

    The No Standing Charge version bills energy on a two tier system. This is described on your statement as primary and secondary units.

    The Standing Charge version is not available for electricity only customers.

    Hope this clarifies things a little pid2004. Give me a shout if you need any more info; will be happy to help. :)

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • pid2004
    pid2004 Posts: 87 Forumite
    Thank you for the information. We dont have the standing change one, so it must be the other one. This is great that the site has an EON Rep. Many thanks for your help.
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    No problem pid 2004. Glad to be of help. :beer:
    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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