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Help with Clickarrows removal
AbstractWool
Posts: 106 Forumite
in Techie Stuff
HiMy sil has a problem with a virus called clickarrows. Can someone please tell me how to remove it. TIA
0
Comments
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Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_ma..._anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the log COMPLETE here AFTER youve deleted everything it finds
reboot
Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)0
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