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Moving home - BT line, no number, want Sky Talk / Broadband

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Comments

  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi Sharondp,
    Check with your preferred provider if they are able to take over the line completely. If they are not and you need BT to take over the line there will be a 12 month minimum term. You can still go elsewhere for calls etc but if you cancel your BT service within the minimum contract term cancellation charges will be raised.

    Many Thanks
    Donna
    BT Support
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi sandford6016, I can confirm all home move customers must enter into a new 12 monh contract term for their calling plan.

    Many Thanks
    Donna
    BT Support
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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