Phone number Widowed Parents allowance ?

montycat_2

Does anyone know of a phone number (freephone possibly) to contact the department that deals with this ?
They have have cut my weekly payment without informing me .
I have tried phoning the Job centre -no answer .
Tried a no. in Dover (on the letter) -engaged
Any other ideas please .
Don't see why i should pay for the call when they have reduced my income .
Thanks in advance .

scatz

This should be dealt with by your local Job Centre Plus centre, can't find any telephone number/s but you can email them, which is free;

Contact-Us@jobcentreplus.gsi.gov.uk

Don't forget to give them your claim number!

CIS

Not every job centre processes these days, they have centralised the work across jobcentre regions.

I know from when I used to work for them that the pension service intranet has a list of which office does what processing and I believe that it was accessed via the Jobcentreplus intranet site , so any jobcente/pension service office should have access to the software to be able to tell you.

Its unusual to see a reduction in payments unless its something like one of your children has reached the age where they no longer qualify for the premium.

How much has it gone down by ?

montycat_2

It has gone down by £2.00 a week -not much I know but still £8.00 a month .
All my children are under 10 and ,I can't see anything on the letter that says I get anything for them .
It says -Money for dependents =NIL

CIS

I was under the impression thet if you had qualifying children and received the Child benenfit, the premiums where added.

I never calculated WPA as such but I worked on a lot of the cases from the State Pension Point of view,and everyone of those with children got the premiums

I would check out why your not getting the premiums as WPA is only payable if you have children.

http://www.dwp.gov.uk/publications/dwp/dmg/
(click on section 10 on the top, and then select bereavement benefits from the drop down box it has all the rules in the pdf that opens)