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I met the rudest man at the sorting office today

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Before I begin I would like to say I respect the men at women at Royal Mail and while life was made more difficult by the postal strikes their plight remains one I support and continue to support to this day. Many of the people at Royal Mail (most in fact) are very friendly and an asset to this country and to the company.

However in this particular instance one man was exceptionally rude and totally uncalled for.

I received a card to collect an item and pay fees so I travelled there and after a tiring journey arrived at the sorting office. I rang the bell, greeted the man and handed him my card. He tells me the cost.

"Do you accept card?" I ask with a smile and a friendly voice.

"No.. We don't," he says rudely then SHOVES the card back in my hand, WAVES GOODBYE and mockingly says "Thanks!".

----


Although I continued to remain friendly and paid with cash this is an example of an arrogant human being who throughout the encounter remained rude and was completely oblivious as to how rude he is. I asked a simple question and his attitude was beyond belief. I'm sure some will defend this rude man ("Oh, he was having a bad day maybe", "oh, it's your fault for asking if cards are accepted") but the fact remains that I was friendly, I asked a simple question and the fact that he responded by shoving the card in my hand then waving me goodbye (with a mocking response no less) shows a negative trait to a human being, and one that was completely uncalled for.
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Comments

  • staffie1
    staffie1 Posts: 1,967 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    I hope you lodged your complaint..? I agree that behaviour from a public servant is unnecessary - regardless of whether he happens to be having a bad day.
    If you will the end, you must will the means.
  • staffie1 wrote: »
    I hope you lodged your complaint..? I agree that behaviour from a public servant is unnecessary - regardless of whether he happens to be having a bad day.

    Unfortunately not although everyone told me I should. However next time I see him if he continues to be rude I will note his name and lodge a complaint.
  • staffie1
    staffie1 Posts: 1,967 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Why wait until next time? If he's dealing with customers he should be trained on how to treat them with a bit of respect.
    If you will the end, you must will the means.
  • staffie1 wrote: »
    Why wait until next time? If he's dealing with customers he should be trained on how to treat them with a bit of respect.

    True, but in order to complain about him wouldn't I need to know his name? If Royal Mail can find out who it is without me giving the name then I would contact them right now, but alas I'm going to have to know his name first.
  • Volvic
    Volvic Posts: 244 Forumite
    Not neccesarily, just describe him, or let them know the time and place and surely they'd be able to find out who was on duty. People need to learn some respect.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    True, but in order to complain about him wouldn't I need to know his name? If Royal Mail can find out who it is without me giving the name then I would contact them right now, but alas I'm going to have to know his name first.

    only a few staff do the 'door'
    so easily narrowed down
  • Lip_Stick
    Lip_Stick Posts: 2,415 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 27 November 2009 at 8:46PM
    I was collecting a parcel myself today and saw someone ask if they took cards. The staff's reply was a little less abrupt and he said 'I wish they would, people are always bringing them in.'. Perhaps it's time they got up to date.
    There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.
  • mrcow
    mrcow Posts: 15,170 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    "One day I realised that when you are lying in your grave, it's no good saying, "I was too shy, too frightened."
    Because by then you've blown your chances. That's it."
  • Volvic wrote: »
    Not neccesarily, just describe him, or let them know the time and place and surely they'd be able to find out who was on duty. People need to learn some respect.

    True, and I'll speak to Royal Mail tomorrow about him.
  • Lip_Stick wrote: »
    I was collecting a parcel myself today and saw someone ask if they took cards. The staff's reply was a little less abrupt and he said 'I wish they would, people are always bringing them in.'. Perhaps it's time they got up to date.

    I wish he served me instead.
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