A kind of glitch with beauty at Debenhams

cor26

I did this with the estee lauder gift set (£49 when u bought a perfume) it let me order it but then i got a cancellation email saying I had not met the requirements. Although some people rang up and got it reordered manually..... might work.

tara747

Can''t get it to work argh.

victory

Savvybunny2009 wrote: »

But your order will be cancelled? as it does state that you need to add it to your basket, and then add another two..

yes it will be as the estee lauder gift set was, cancelled because yes it allows you to add to basket but you are supposed to order a fragrance also and o they took the order took the money then cancelled it and gave it back to me:rolleyes:

Aesop

Think they have fixed the glitch.

nanatopsy

Did anyone try this? Debenhams cancelled the order (as I suspected they might, but worth a try:p) on 28th Nov, debited payment on 30th Nov and I'm still waiting for my refund despite phone calls when I spoke to 5 different people, and 4 emails!!

Has anyone else had bad experiences with Debenhams?