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Hard drive problems help needed.

Posted on behalf of a friends as i can't help him.

Daughter has a DELL PC with SATA harddrive that wont boot up ( corruption on first bit of windows XP apparently )
desperately need the data off the HD as its work stuff .


How can i access this or how can i repair the corruption?


James

Comments

  • Dark_Forces
    Dark_Forces Posts: 318 Forumite
    do you have the original xp installation disk?
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    you need a Dell Xp disk. I think this is the "Stop 0x000000ED" error that says the hard disk is Unmountable ??
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  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    How to Repair the Boot Sector:

    If XP won't start it may be due to a damaged boot sector or a missing or corrupt ntldr or ntdetect.com files.

    To replace damaged ntldr and ntdetect.com you can copy fresh files from the XP CD using the COPY command. Boot with the XP CD and enter the Recovery Console (as above). At the Command Prompt type the following (where "X" is your CD-Rom drive letter) allowing the files to overwrite the old files

    COPY X:\i386\NTLDR C:
    COPY X:\i386\NTDETECT.COM C:


    if not then


    To repair a damaged Boot Sector at the command prompt type FIXBOOT and press Enter. Then answer "Y"


    but you need an Xp disk for this (or the files on CD from another XP Machine and some form of boot disk))


    worked for me in the past , had very simliar problems and only needed to do the first bit :)



    http://www.webtree.ca/windowsxp/repair_xp.htm#How%20to%20Repair%20the%20Boot%20Sector:

    worse case you need a Knoppix" or other Boot disk to gwt the info burnt off the hard disk before using the Dell restore

    http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&l=en&s=dhs&dn=1090151

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  • lamb7994
    lamb7994 Posts: 535 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    does the dell xp disc come with the pc?

    or is direct from dell


    I'll check with him to see if he has the disc


    James
  • Browntoa
    Browntoa Posts: 49,612 Forumite
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    if it is a new machine then it is only on a partion on the hard disk I'm afraid

    Any XP disk will do to Copy the 2 files over
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  • skiddy2k
    skiddy2k Posts: 1,627 Forumite
    or you can put in any XP CD, load the CD, when prompted, go into the recovery console (press R). a black dos-type screen will come up, type in "fixboot c:".. when done (should take less than a miniute), restart in normal mode (type in "exit")
    if it doesnt work, go back to recovery console and type in "chkdsk /r" and wait!... will take a hour or 2, but it might work!
  • albertross_2
    albertross_2 Posts: 8,932 Forumite
    did you mean fixboot c: or just fixboot on it's own.
    Ever get the feeling you are wasting your time? :rolleyes:
  • skiddy2k
    skiddy2k Posts: 1,627 Forumite
    i usualy type in "fixboot [drive]", usualy "fixboot c:".... woopsie! forgot!
    thanks for pointing it out albertross!
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