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Lost Recorded Delivery

chrisdhorne · 2009-11-26 14:26:34

I recently signed up for an ISA with IF and had to send off my passport as proof of identity. IF recieved this and sent it back recorded delivery on the 24th September, however it has not arrived and Royal Mail have stated that it is lost and I must send in a claim. The problem I have is that I can only claim, according to…

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soolin Posts: 74,150 Ambassador

26 November 2009 at 5:25PM

Mrs_justjohn wrote: »

They shouldn't - I never suggested they should. In fact my very first post says that the sender should be held responsible for not ensuring it was adequately insured

I was merely answering your post that the recipient 'couldn't' claim:rolleyes:

The claim forms though ask what post office the user sent the item from, th etime and for other info including a detailed description of the packaging. Difficult for a buyer.

I still don't think that it is possible to claim for a passport anyway.

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Lost Recorded Delivery

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