Problem Deleting Programs

balloo_2

Hi People i have a problem deleting programs, been to Control Panel, Add Remove Programs found program i want to delete Highlighted it and clicked remove. and nothing happens. Went to CCleaner tools Uninstaller highlighted the same program again and nothing happened again there :mad: any good advice for an old man who doesn't know his bit from his byte Please. Thanks in advance to everyonewho reads this thread with the intension of trying to help me but cant. :beer:

dogmaryxx

Which programme are you trying to remove?

Revo should do it.

http://www.revouninstaller.com/

aliEnRIK

Are you sure the program your deleting is ok to remove?

balloo_2

aliEnRIK I think so its Mozilla Firefox its freezing up so i wanted to uninstall and reinstall it. Revo did it but its still freezing up but i have IE as well and the same prog runs fine perhaps it needs an update its the player where you can watch films when i go to full screen its ok and plays but when i press esc to return to normal its frozen. but it might be Iobit 360 or online armour or Avira

aliEnRIK

I think the first thing you should check for are nasties ~
Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the log COMPLETE here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

johnny22clare

open the program that you want to delete download unlocker from filehippo.com go into your program files on your c drive right click on the program file you want to delete select kill process this should shut down the program completely and then you should be able to uninstall the program completely from your system after this download ccleaner its also free run the cleaner and also run the regestery checker i swear by this program

donnajunkie

an odd issue i have is i removed a program called power producer but it is still listed in the program list. when i try clicking to uninstall i get a message saying the installation has been terminated at this time. this software is intended for windows 98se, me, 2000 or above only.