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think i may have a music virus

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2

Comments

  • finnerty
    finnerty Posts: 1,650 Forumite
    Part of the Furniture Combo Breaker
    hi

    i have downloaded all the programms mentioned, and have tryed to restart my computer in safe mode but i don't get the safe mode option

    when restarting my computer pressing F8 key i get a menu 'boot menu'
    with 3 options removable hard disk and cd rom neither of these options give an option to safe mode, my comp is a medion 8800 there is also no mention of it in the manual and the customer services have an hour long waiting time to speak to a technical adviser

    is there another way to start in safemode?
    :A
  • finnerty
    finnerty Posts: 1,650 Forumite
    Part of the Furniture Combo Breaker
    just the avg is working ....e-trust has been removed and the mc-affee is a fire wall
    :A
  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ok, exe indicated it was part of their interent security package

    my mistake :)

    missed this the first time

    O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - http://locator1.cdn.imagesrvr.com/si...reeInstall.cab

    this is

    http://www.pctools.com/es/mrc/infections/id/ErrorSafeFree/

    ErrorSafeFree is a rogue anti-spyware program which pretends to scan your computer and show severe system threats installed on it. After that it prompts you to buy this software
    Ex forum ambassador

    Long term forum member
  • finnerty
    finnerty Posts: 1,650 Forumite
    Part of the Furniture Combo Breaker
    i think i may have installed that a while back and tryed to removed it without using it.

    i still haven't found out how to restart in safe mode
    :A
  • hi
    are you on aol? if you are go to the aol homepage,on the connect to your council advertisement,click sound on/off
  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    its at the very start of that guide I posted if you cannot wotk out how to enter safe mode
    Ex forum ambassador

    Long term forum member
  • finnerty
    finnerty Posts: 1,650 Forumite
    Part of the Furniture Combo Breaker
    EDIT the music is back it started when i opened up a different aol screen name
    Yippee :beer: The ewido or the ccleaner programm must have got it the music has stopped I think it may have been this one C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@tribalfusion[1].txt[/email] -> TrackingCookie.Tribalfusion : Cleaned with backup as i don't recall seeing this file on my comp before
    this is a copy of the Ewido log:

    ewido anti-malware - Scan report

    + Created on: 15:08:35, 11/06/2006
    + Report-Checksum: 11F3B3A3

    + Scan result:

    C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@122.2o7[1].txt[/email] -> TrackingCookie.2o7 : Cleaned with backup
    C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@atdmt[2].txt[/email] -> TrackingCookie.Atdmt : Cleaned with backup
    C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@doubleclick[1].txt[/email] -> TrackingCookie.Doubleclick : Cleaned with backup
    C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@ehg-futurepub.hitbox[1].txt[/email] -> TrackingCookie.Hitbox : Cleaned with backup
    C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@hitbox[1].txt[/email] -> TrackingCookie.Hitbox : Cleaned with backup
    C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@mediaplex[1].txt[/email] -> TrackingCookie.Mediaplex : Cleaned with backup
    C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@questionmarket[2].txt[/email] -> TrackingCookie.Questionmarket : Cleaned with backup
    C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@serving-sys[2].txt[/email] -> TrackingCookie.Serving-sys : Cleaned with backup
    C:\Documents and Settings\fiona mulligan\Cookies\fiona [email]mulligan@tribalfusion[1].txt[/email] -> TrackingCookie.Tribalfusion : Cleaned with backup
    C:\Documents and Settings\fiona mulligan\Local Settings\Temp\Cookies\fiona [email]mulligan@122.2o7[1].txt[/email] -> TrackingCookie.2o7 : Cleaned with backup


    ::Report End

    this is a copy of the ccleaner log:

    CLEANING COMPLETE - (1.954 secs)

    19.6MB removed.

    Details of files deleted
    IE Temporary Internet Files (2 files) 134 bytes
    C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\desktop.ini 113 bytes
    Marked for deletion: C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat
    Marked for deletion: C:\Documents and Settings\Administrator\Cookies\index.dat
    Marked for deletion: C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat
    C:\WINDOWS\TEMP\CamServr.log 2.02KB
    C:\WINDOWS\TEMP\CamWizrd.log 40.20KB
    C:\WINDOWS\TEMP\CLML_AGENT_LOG1.txt 0 bytes
    C:\WINDOWS\TEMP\Cookies\index.dat 16.00KB
    C:\WINDOWS\TEMP\History\History.IE5\desktop.ini 113 bytes
    C:\WINDOWS\TEMP\History\History.IE5\index.dat 32.00KB
    C:\WINDOWS\TEMP\IEHost.exe 64.00KB
    C:\WINDOWS\TEMP\InoSetup.log 34.43KB
    C:\WINDOWS\TEMP\Instmed.log 359 bytes
    C:\WINDOWS\TEMP\InstVid.log 444 bytes
    C:\WINDOWS\TEMP\IntelChip\Chipins.log 1.59KB
    C:\WINDOWS\TEMP\NavBrowser.exe 0.20MB
    C:\WINDOWS\TEMP\navLoad.ini 1.80KB
    C:\WINDOWS\TEMP\Perflib_Perfdata_2cc.dat 16.00KB
    C:\WINDOWS\TEMP\sqlite_bcj06HVc98Di1MD 2.00KB
    C:\WINDOWS\TEMP\sqlite_bjlYe4f9VHDmqQS 2.00KB
    C:\WINDOWS\TEMP\sqlite_d0VbZkF0V3HoIUB 2.00KB
    C:\WINDOWS\TEMP\sqlite_EgsCoHVapIgeQBZ 0 bytes
    C:\WINDOWS\TEMP\sqlite_eSbB9prwHLj9fvY 0 bytes
    C:\WINDOWS\TEMP\sqlite_Ho9CSsCGBgNy5Cw 0 bytes
    C:\WINDOWS\TEMP\sqlite_lh4PN6izON3492f 2.00KB
    C:\WINDOWS\TEMP\sqlite_ma7jM4DO86TAQh5 0 bytes
    C:\WINDOWS\TEMP\sqlite_ncaBeqJbaJaMtbl 0 bytes
    C:\WINDOWS\TEMP\sqlite_P7yJRcbXLF3hY9O 0 bytes
    C:\WINDOWS\TEMP\sqlite_q5glG87vlOVsk22 2.00KB
    C:\WINDOWS\TEMP\sqlite_yOkOX8ZvJrf6gft 0 bytes
    C:\WINDOWS\TEMP\T30DebugLogFile.txt 0 bytes
    C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\456JG9U7\desktop.ini 67 bytes
    C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\4LANO52F\desktop.ini 67 bytes
    C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\4LANO52F\remove_at[1].csv 485 bytes
    C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\desktop.ini 67 bytes
    C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\GPAF89MB\desktop.ini 67 bytes
    C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\index.dat 32.00KB
    C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\WXYB8PA7\desktop.ini 67 bytes
    C:\WINDOWS\TEMP\WGAErrLog.txt 43 bytes
    C:\WINDOWS\TEMP\WGANotify.settings 373 bytes
    C:\WINDOWS\TEMP\_ISTMP1.DIR\_ISTMP0.DIR\Acrobat.bmp 31.52KB
    C:\WINDOWS\TEMP\_ISTMP1.DIR\_ISTMP0.DIR\AdobeIns.ini 6.11KB
    C:\WINDOWS\TEMP\_ISTMP1.DIR\_ISTMP0.DIR\BBrd1.BMP 0.12MB
    C:\WINDOWS\TEMP\_ISTMP1.DIR\_ISTMP0.DIR\BrwsrPI.dll 52.00KB
    C:\WINDOWS\TEMP\_ISTMP1.DIR\_ISTMP0.DIR\IccTest.dll 0.12MB
    C:\WINDOWS\TEMP\_ISTMP1.DIR\_ISTMP0.DIR\License.txt 21.99KB
    C:\WINDOWS\TEMP\_ISTMP1.DIR\_ISTMP0.DIR\Permission.dll 96.00KB
    C:\WINDOWS\TEMP\_ISTMP1.DIR\_ISTMP0.DIR\ShFolder.Exe 0.11MB
    C:\WINDOWS\TEMP\_ISTMP1.DIR\_ISTMP0.DIR\value.shl 5.41KB
    C:\WINDOWS\MiniDump\Mini010606-01.dmp 88.00KB
    C:\WINDOWS\MiniDump\Mini010606-02.dmp 88.00KB
    C:\WINDOWS\MiniDump\Mini010806-01.dmp 88.00KB
    C:\WINDOWS\MiniDump\Mini030506-01.dmp 88.00KB
    C:\WINDOWS\system32\wbem\Logs\FrameWork.log 260 bytes
    C:\WINDOWS\system32\wbem\Logs\mofcomp.log 11.91KB
    C:\WINDOWS\system32\wbem\Logs\replog.log 400 bytes
    C:\WINDOWS\system32\wbem\Logs\setup.log 4.54KB
    C:\WINDOWS\system32\wbem\Logs\wbemcore.log 326 bytes
    C:\WINDOWS\system32\wbem\Logs\wbemess.log 31.14KB
    C:\WINDOWS\system32\wbem\Logs\wbemprox.log 4.20KB
    C:\WINDOWS\system32\wbem\Logs\wmiadap.log 8.05KB
    C:\WINDOWS\system32\wbem\Logs\wmiprov.log 47.57KB
    C:\WINDOWS\system32\wbem\Logs\wbemess.lo_ 64.02KB
    C:\WINDOWS\0.log 0 bytes
    C:\WINDOWS\cmsetacl.log 200 bytes
    C:\WINDOWS\COM+.log 2.83KB
    C:\WINDOWS\comsetup.log 0.13MB
    C:\WINDOWS\Directx.log 392 bytes
    C:\WINDOWS\DtcInstall.log 641 bytes
    C:\WINDOWS\FaxSetup.log 0.39MB
    C:\WINDOWS\GsiSetup.log 150 bytes
    C:\WINDOWS\iis6.log 61.32KB
    C:\WINDOWS\imsins.log 1.34KB
    C:\WINDOWS\INSTALL.LOG 381 bytes
    C:\WINDOWS\KB873339.log 12.40KB
    C:\WINDOWS\KB885250.log 13.91KB
    C:\WINDOWS\KB885295.log 4.15KB
    C:\WINDOWS\KB885835.log 14.08KB
    C:\WINDOWS\KB885836.log 12.42KB
    C:\WINDOWS\KB885884.log 2.74KB
    C:\WINDOWS\KB886185.log 8.87KB
    C:\WINDOWS\KB887472.log 12.76KB
    C:\WINDOWS\KB887742.log 13.34KB
    C:\WINDOWS\KB887797.log 13.05KB
    C:\WINDOWS\KB888111.log 4.62KB
    C:\WINDOWS\KB888113.log 12.81KB
    C:\WINDOWS\KB888302.log 12.84KB
    C:\WINDOWS\KB890046.log 33.35KB
    C:\WINDOWS\KB890859.log 27.73KB
    C:\WINDOWS\KB891781.log 12.85KB
    C:\WINDOWS\KB893066.log 15.12KB
    C:\WINDOWS\KB893756.log 26.57KB
    C:\WINDOWS\KB893803v2.log 7.84KB
    C:\WINDOWS\KB894391.log 29.49KB
    C:\WINDOWS\KB896344.log 16.97KB
    C:\WINDOWS\KB896358.log 27.02KB
    C:\WINDOWS\KB896422.log 15.10KB
    C:\WINDOWS\KB896423.log 27.69KB
    C:\WINDOWS\KB896424.log 12.38KB
    C:\WINDOWS\KB896428.log 14.78KB
    C:\WINDOWS\KB896688.log 38.04KB
    C:\WINDOWS\KB898458.log 6.87KB
    C:\WINDOWS\KB898461.log 7.96KB
    C:\WINDOWS\KB899587.log 27.19KB
    C:\WINDOWS\KB899591.log 26.70KB
    C:\WINDOWS\KB900485.log 11.11KB
    C:\WINDOWS\KB900725.log 44.49KB
    C:\WINDOWS\KB900930.log 25.71KB
    C:\WINDOWS\KB901017.log 36.13KB
    C:\WINDOWS\KB901190.log 14.85KB
    C:\WINDOWS\KB901214.log 23.83KB
    C:\WINDOWS\KB902400.log 40.56KB
    C:\WINDOWS\KB904706.log 36.64KB
    C:\WINDOWS\KB905414.log 36.92KB
    C:\WINDOWS\KB905749.log 42.01KB
    C:\WINDOWS\KB905915.log 25.56KB
    C:\WINDOWS\KB908519.log 9.84KB
    C:\WINDOWS\KB908531.log 14.69KB
    C:\WINDOWS\KB910437.log 9.20KB
    C:\WINDOWS\KB911562.log 13.96KB
    C:\WINDOWS\KB911564.log 7.36KB
    C:\WINDOWS\KB911565.log 14.63KB
    C:\WINDOWS\KB911567.log 10.48KB
    C:\WINDOWS\KB911927.log 16.02KB
    C:\WINDOWS\KB912812.log 16.68KB
    C:\WINDOWS\KB912919.log 20.72KB
    C:\WINDOWS\KB913446.log 14.11KB
    C:\WINDOWS\KB913580.log 23.68KB
    C:\WINDOWS\MnyAdvPak.log 1.39KB
    C:\WINDOWS\msgsocm.log 19.68KB
    C:\WINDOWS\ntdtcsetup.log 82.19KB
    C:\WINDOWS\ocgen.log 0.19MB
    C:\WINDOWS\ocmsn.log 21.22KB
    C:\WINDOWS\regopt.log 2.24KB
    C:\WINDOWS\sessmgr.setup.log 4.43KB
    C:\WINDOWS\setupact.log 0.21MB
    C:\WINDOWS\setupapi.log 0.64MB
    C:\WINDOWS\setuperr.log 0 bytes
    C:\WINDOWS\spupdsvc.log 3.16KB
    C:\WINDOWS\Sti_Trace.log 0 bytes
    C:\WINDOWS\tsoc.log 0.15MB
    C:\WINDOWS\updspapi.log 29.62KB
    C:\WINDOWS\WgaNotify.log 24.34KB
    C:\WINDOWS\wiadebug.log 334 bytes
    C:\WINDOWS\wiaservc.log 50 bytes
    C:\WINDOWS\WindowsUpdate.log 1.06MB
    C:\WINDOWS\wmsetup.log 66.44KB
    C:\WINDOWS\wmsetup10.log 459 bytes
    C:\WINDOWS\wwdslcfg.log 2.05KB
    C:\WINDOWS\EPSTPLOG.BAK 12.86KB
    C:\WINDOWS\imsins.BAK 1.34KB
    C:\WINDOWS\EPSTPLOG.TXT 9.58KB
    C:\WINDOWS\ntbtlog.txt 0.12MB
    C:\WINDOWS\OEWABLog.txt 2.16KB
    C:\WINDOWS\setuplog.txt 0.99MB
    C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\drwtsn32.log 1.21MB
    C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp 0.19MB
    C:\WINDOWS\Debug\blastcln.log 286 bytes
    C:\WINDOWS\Debug\mrt.log 6.45KB
    C:\WINDOWS\Debug\NetSetup.LOG 4.20KB
    C:\WINDOWS\SchedLgU.Txt 31.88KB
    C:\WINDOWS\security\logs\backup.log 2.87KB
    C:\WINDOWS\security\logs\SceRoot.log 596 bytes
    C:\WINDOWS\security\logs\scesetup.log 0.12MB
    C:\WINDOWS\security\logs\scecomp.old 72.98KB
    C:\Documents and Settings\Administrator\Application Data\Real\RealPlayer\cookies.txt 122 bytes
    C:\Documents and Settings\Administrator\Application Data\Real\RealPlayer\realplayer.ste 727 bytes
    C:\Documents and Settings\Administrator\Application Data\Real\RealPlayer\History\firstrun.lnk 1.89KB
    C:\Documents and Settings\Administrator\Application Data\Real\RealPlayer\History\Untitled Document.lnk 1.83KB
    C:\Documents and Settings\Administrator\Application Data\Real\RealPlayer\History\Welcome to RealPlayer.lnk 1.89KB
    C:\Program Files\Common Files\Real\Update_OB\RealPlayer-log.txt 79.66KB
    C:\Documents and Settings\Administrator\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\settings.sol 300 bytes
    C:\Program Files\Ahead\Nero\NeroHistory.log 18.01KB
    C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref.old 0.63MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\Avg7.log 49.73KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log 0.27MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\history.log 14.26KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\avg7info.ctf 2.95KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\avg7info.id 26 bytes
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\avginet.log 0.30MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\avginfo.ctf 2.51KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\download.nfo 1.01KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi736u716uy.bin 0.17MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi737u735r7.bin 45.24KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi747u716b6.bin 0.21MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi750u716oh.bin 0.21MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi751u750sy.bin 32.66KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi759u716ax.bin 0.29MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7corent392hu.bin 0.27MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7f392d385hu.bin 0.93MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7f394d385a8.bin 1.07MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7f394u385a8.bin 1.82MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7helpsm386a8.bin 67.28KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7helpsm386d373a8.bin 28.05KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7helpsm386d373hu.bin 28.05KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi316u306c5.bin 0.11MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi321u316r8.bin 25.35KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi339u318b6.bin 0.13MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi348u338oi.bin 91.58KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi350u348sy.bin 37.55KB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi364b6.bin 2.84MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7setup389a8.bin 0.61MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7setup389ht.bin 0.61MB
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7upd\update7.log 0.25MB
    :A
  • finnerty
    finnerty Posts: 1,650 Forumite
    Part of the Furniture Combo Breaker
    Many thanks for your all your help :-)
    :A
  • finnerty
    finnerty Posts: 1,650 Forumite
    Part of the Furniture Combo Breaker
    Browntoa wrote:
    its at the very start of that guide I posted if you cannot wotk out how to enter safe mode

    i managed it after about the 20th try
    :A
  • finnerty
    finnerty Posts: 1,650 Forumite
    Part of the Furniture Combo Breaker
    hi
    are you on aol? if you are go to the aol homepage,on the connect to your council advertisement,click sound on/off

    yes i am on aol, and i have just turned it off...i can't believe that that was all it was dam aol how annoying!!!

    thanks ever so much for all your help :-)
    :A
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