We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
HP Pavillion Laptop
Jon_Curtis
Posts: 2 Newbie
in Techie Stuff
I bought an HP Pavillion DV9655ae laptop in January last year and the motherboard failed completely in October. From research on the internet it appears this is a common problem effecting pavillion laptops with on board Nvidia Graphics cards that cause it to overheat.
HP (in the USA only?) extended the warrentee to 2 years on some models to resolve the issue.
They (HP) are claiming my model was not covered as the inherent fault had been addressed.
Has anybody else had this problem?
HP (in the USA only?) extended the warrentee to 2 years on some models to resolve the issue.
They (HP) are claiming my model was not covered as the inherent fault had been addressed.
Has anybody else had this problem?
0
Comments
-
I too have had this problem and it is likley to be due to the GPU being inherently defective.
You have a claim unde the SOGA from the retailer who sold you the laptop. I am currently chasing a large retail group for a refund for my 18 month old laptop.
YOu are likely to be asked for an engineers report as there is a reverve burdon of proof.
If you google nvidia defect you will find a whole site dedicated to this problem.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards