withdrawing cash - First Direct / HSBC

taurusgb

I use my local HSBC branch to pay money into my First Direct account and their cashpoint for withdrawals. After a very frustrating and annoying episode when the cashpoint paid me less cash than I requested although the receipt showed the correct amount, which took ages to sort out, I have decided I no longer want to use the cashpoint. Can I withdraw money over the counter at HSBC from the First Direct current account using my debit card or is the only way I am able to do so is to write a cheque?

rudster

you can withdrawn money over the counter with ID and a cheque book, if you dont have a cheque book at hnad then you need to call first direct every time you want to make a withdrawl over the counter at hsbc.

I would not let one incedent put you off ever withdrawing cash again at an atm, i think your over reacting

onlypaddy

so the machine had one little issue, which is not uncommon and you decide to swear off cash machines altogether? do you apply this criteria always? e.g if your washing machine has a slight hiccup, do you immediately throw it out of the window and go back to hand washing and drying with a mangle?

rudster

onlypaddy wrote: »

so the machine had one little issue, which is not uncommon and you decide to swear off cash machines altogether? do you apply this criteria always? e.g if your washing machine has a slight hiccup, do you immediately throw it out of the window and go back to hand washing and drying with a mangle?

probably a very difficult customer too

jambosans

onlypaddy wrote: »

so the machine had one little issue, which is not uncommon and you decide to swear off cash machines altogether? do you apply this criteria always? e.g if your washing machine has a slight hiccup, do you immediately throw it out of the window and go back to hand washing and drying with a mangle?

:rotfl::rotfl::rotfl:

taurusgb

Thank you for your replies. Actually I don't believe that I said it only happened once ....... and what's wrong with hand washing and using a mangle? very moneysaving !

withnell

As the op says, it took ages to sort out - so I can understand the need to w/d cash at the counter

If my washing machine took ages to sort out, then yes I probably would have to wash by hand!

onlypaddy

but once sorted out i assume you would go back to the more convenient way....

taurusgb

onlypaddy wrote: »

but once sorted out i assume you would go back to the more convenient way....

Withdrawing cash over the counter won't be inconvenient for me - I pass the bank every day and usually only need a small amount of cash per week as I use a cash back credit card (moneysaving again! ) for all purchases that I possibly can.

Inactive

Why not get your cash from a Supermarket, I do, at least you can count it in front of the till operator.

taurusgb

Inactive wrote: »

Why not get your cash from a Supermarket, I do, at least you can count it in front of the till operator.

I did think of this but I usually pay by credit card in the supermarket because of the cash back I earn (I pay it off in full every month)