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BT & Phone Rental
Comments
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IIRC, that was in the days (pre-1970s?) of hard-wired telephones when line rental included the phone(s) for everyone.Its been a long time since the engineer came out and replaced the (rented) phone when it went wrongTime has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
Hi iniltous, I agree, 28 days is a long time to wait for a replacement phone. However, the reason for this is because the phone is not in stock. Replacement phones should only take around 48 hours to be delivered depending on availability.
Regards Rodney“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Then wouldn't it be normal practice to offer her either an alternative model or a temporary phone in the meantime?No free lunch, and no free laptop
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