Should we take this compensation or wait..

gabyjane

Our ongoing saga with currys is still ongoing!..i have not long had a call from the complaints dept who have logged my letter and have told me the delivery of the fridge is now due the 26th Nov, hopefully we will have delivered a few days after..the issue i have with this is we were told last friday that the fridge was being delivered on the 24th to currys then on the 25th/26th to us..so now we have moved later again..no deff answer to yes or no though.

I have just had an email from currys regarding our food claim (we asked for £47ish)..they have offered us £70 and that concludes our complaint as such..so no going back etc..paid and done..wish i had the fridge and it was all done!

So take or wait till the new one is here? is this good for them or are we being taken for a ride? not that im ungrateful it's just i am not convinced this is the end of the issues so unsure what to do?
Thanks

nikki_angel

Personally I would be happy with that amount as you asked for £47 and got more. Although, did you lose any more money due to changing delivery times?

4743hudsonj

nikki_angel wrote: »

Personally I would be happy with that amount as you asked for £47 and got more. Although, did you lose any more money due to changing delivery times?

if your really bothered id accept but with a letter clearly stating this is full and final settlement ONLY if no further losses are made due to further delays.

gabyjane

Thanks guys will do..dd came home today asking for £75 for her school trip so as quick as it is in it has gone again!
Thankyou.

gabyjane

Well we said yes on the grounds that the new delivery arrived ok (havent had it yet though!)..the fridge was was due today (got a call late last night) and they have not come due to the lift thingy breaking..i asked why the last delivery lads could do it and not them and she is looking into it..i have just been down town to try and sort another so i can tell currys to stuff it!..will cost though so we will see.