rights to cancel an order if there has been/will be an undue delay in supply??

anonymousie

We ordered a French Horn from a "reputable" maker via the schools purchase scheme- so I am aware the contract is actually between school and supplier but I need some info about where I stand.

Order placed the week before half term, so 5 weeks ago.

Initially P*sing about along the "we haven't revieved it....posts dodgy etc" moving on to aknowledging reciept of order last week BUT espimated supply date of end January!!

THis is a professional model french horn from a prodessional supplier not a "student " model so it costs plenty- you'd think they'd be keen for orders- it is pretty much the "flagship model" if that's the right term.

What right to I/the school have to cancel the order and GET A REFUND in full because of unacceptable delay?

I have found a 3rd party retailer who may have stock- awaiting reply tomorrow. I'd like to cancel and get it from them if they have one they can just dispatch straight away really.

OlliesDad

anonymousie wrote: »

We ordered a French Horn from a "reputable" maker via the schools purchase scheme- so I am aware the contract is actually between school and supplier but I need some info about where I stand.

Order placed the week before half term, so 5 weeks ago.

Initially P*sing about along the "we haven't revieved it....posts dodgy etc" moving on to aknowledging reciept of order last week BUT espimated supply date of end January!!

THis is a professional model french horn from a prodessional supplier not a "student " model so it costs plenty- you'd think they'd be keen for orders- it is pretty much the "flagship model" if that's the right term.

What right to I/the school have to cancel the order and GET A REFUND in full because of unacceptable delay?

I have found a 3rd party retailer who may have stock- awaiting reply tomorrow. I'd like to cancel and get it from them if they have one they can just dispatch straight away really.

As this is a business to business transaction (school to supplier) it comes down to what the terms and conditions of purchase state. I suspect that they will say that delivery times are estimates etc.

I would ask the school to get a copy of the t's and c's and contact the supplier to see if they are willing to cancel.

BFG_2

You need to specify that 'time is of the essence' ...then you've got a chance of cancelling.