Spyware problem

syledis

When i open up a new window it comes up with a site with the name of
https://www.safetyuptpdate.com. I know this is part of the Zlob trojan family, but have no idea how to fix it, can anyone help me with this please.

Quincy_3

Run this first http://vil.mcafeesecurity.com/vil/stinger/

XP and ME users must disable System restore first, and enable after scan.

Alfonso_Skinarelli

Then download SmitfraudFix by S!Ri from either of these mirrors to your desktop:

SmitfraudFix Mirror 1
SmitfraudFix Mirror 2

Right click SmitfraudFix.zip and Extract (unzip) the SmitfraudFix folder inside to your desktop.

Open the SmitfraudFix folder and double-click "smitfraudfix.cmd"

Select option #1 - "Search" by typing 1 and pressing "Enter".

Copy & paste the contents of the text file which appears back here please.

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Also post a hijackThis log:

Download HJTsetup.exe to your desktop.

Double-click HJTsetup.exe icon on your desktop to start the installation.

By default it will install to C:\Program Files\Hijack This.

Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.

Put a check by Create a desktop icon then click Next again.

Continue to follow the rest of the prompts from there.

At the final dialogue box click Finish and it will launch Hijack This.

Click the Do a system scan and save a logfile button. It will scan and the log should open in notepad.

Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.

Come back here to this thread and Paste the log (Ctrl+V) in your next reply.

DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.