We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Returning broken bag
the-mango
Posts: 818 Forumite
I bought a bag from Topshop about a month ago I have only used it a few times and already the handles are coming apart and are about to break as you can see the glue peeling off. I can't find th receipt for it but I can find a receipt for the same bag (which I bought for my friend as a present) two months previously. On the receipt it says it 'expires' on 5/11. What can I do? Could I take the bag back and get a refund or replacement or not?
0
Comments
-
The 'expiry' date will mean for retuns due to change of mind. Your statutory rights dictate you are allowed a refund or replacement if goods are faulty. I expect Topshop would refund if that's what you wanted.0
-
Hi.. i have had the same prob today! mine was an animal bag from a local surf shop and at £28 it has only lasted 5 weeks..i took it back earlier and they exchanged it for another one no probs..ide ask for a refund and if not you will more than likely get another.
Good luck!0 -
Thanks
I took it back yesterday and they just replaced it 0 -
That's good!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.8K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards