cancelling theatre tickets?

webbiewebbie

My brother booked tickets for Les Mis in London (where he lives) for December when Im due to visit. However, he booked the tickets as a surprise for me not knowing it clashes with other plans ive made.

The theatre have said we cant cancel the tickets and get a refund and wont even let us switch dates. And I read on lastminute.com that theatre tickets are notoriously difficult to cancel

Is there no way around this? It seems awfully unfair, its not even short notice since the show is in mid december! I feel bad because he's spent quite a bit of money on them, any help appreciated!!

honeymonster1984

Hi webbiewebbie,

Which company did your brother buy the tickets for Les Mis from? Is it from the actual theatre (Delfont Mackintosh) themselves of ticketmaster? If its Delfont Mackintosh then you can generally exchange the tickets for another day, if its another agency is could be quite difficult as most tickets have a no refund or exchange policy Im afraid to say.

Rob

anna42hmr

if you cant return them (which is pretty much standard practice) try listing them on whatsonstage.coms ticket exchange http://whatsonstage.viagogo.co.uk/

Neecy_2

There is an ethical theatre ticket return site called scarletmist. Try that.

minerva_windsong

Can you change your other plans perhaps? I know you may not want to but it might be something you need to start thinking about.

vodkawitch1

You could sell them on ebay as it is such a popular show.

webbiewebbie

thanks for all the suggestions - I found it its lastminute.com he got the tickets and they are having none of it.

Appreciate all the suggestions, particularly the websites that have been suggested - will give those ago.

Cheers

als1805

Same thing happened to me, but I sold them easily on Ebay for the same price I bought them, so many people were interested I could even have made a profit if I was so minded. I think it's because a lot of people book breaks in London last minute, then find they can't get a decent theatre ticket, so look on Ebay. Good luck.