TK Maxx Returns Policy - Underwear

spadoosh

its helpful information

sarahg1969

Bethmarie wrote: »

i work at tk maxx and all i can say is that there is a super strict returns policy, as you may have gathered, especially with underwear. I'm probably aware this situation has been settle but for future note. Inspect items that have security tags especially with non refundable items. If they are not budging, say you will accept an exchange or refund on a store card... they tend to prefer that. But good news, soft tags will be coming in place soon. I hope that helps!

If your purchase is damaged by the security tag as the SA removes it and you don't see it, then you are entitled to a refund or replacement - no need to ask for a credit note just to appease them.