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vistaprint banner stands anyone?

i ordered some new banners last week including their new banner stands.

received the banners this morning and as usual very goodquality but the stands that i ordered are not with them.

Has anyone ordered the banners plus stands beforeand have they come separately?

I ordered themon priority 7 day shipping (which endstomorrow) and the tracking number doesnt work soany info wouldbe a realhelp!

Thanks very much, Angela x

Comments

  • Give them a call or an email.
    When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.
  • ukbill69
    ukbill69 Posts: 2,790 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Email/call them and ask.
    Kind Regards
    Bill
  • hi thanks for your advice. i have emailed them but it says they will reply within 48hours. Thought it might be a quick answer that someone would know off hand.

    The tel number i keep getting is a US telephone number and i seem to get that even when i go through vistaprint.co.uk...could someone post the UK telephone number as i think IE is making my webpages go all screwy somehow?

    Thanks so much!
  • ukbill69
    ukbill69 Posts: 2,790 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Found on say no to 0870

    0845 026 1100 / 0800 7216214

    0845 672 2002 / 0800 4960350
    Kind Regards
    Bill
  • They often send things out from different locations so they arrive separately although ordered together.
  • Hi, no sure how much you pay for it, but normally a banner stand comes with both vinyl banner and a stand, and the graphic should be already installed.
  • I ordered some banner stands from stock displays and they came already made. They were really cheap too - about £70 including the printed banners.
  • I ordered some banners and stands from Banner Stands they came already made.
  • The banner and the banner stand usually are shipped together if the company manufactures both. May be the company placed order for one of the things to another manufacturer. Sometimes it happens. Get the details correctly.

    Follow them up throughly. Better get the number of the other manufacturer, if that is the case and contact directly for speedy delivery.
  • surya wrote: »
    The banner and the banner stand usually are shipped together if the company manufactures both. May be the company placed order for one of the things to another manufacturer. Sometimes it happens. Get the details correctly.

    Follow them up throughly. Better get the number of the other manufacturer, if that is the case and contact directly for speedy delivery.
    I think that after just over 1 year, the matter may well be resolved by now!
    :beer:
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