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GREAT UNIVERSAL spam email - only way to stop it is creat an account

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Is this legal

I got a spam email from Great universal

I always tick no to advertising so I'm not sure how they got my email address

The SPAM email has no unsubscribe link

To unsubscribe you have to login and create an account

asking where you live and details about do you have credit cards and things like that

IS THIS LEGAL?

I rang them and spoke to Ahmir in the burnley call center

he tried to ask all of those personal details over again

Is it LEGAL to SPAM in this way

I tried to login in to the site to stop the SPAM
and ticked a box to say i was living with my parents and i don't have a credit card

they didn't approve my account creation

so i cant stop the spam

AND

I have spent money on the 0844 number to try an cancel

Every step either makes them money
or tries to create an account an get more personal details

SHOULD EVERY SPAM EMAIL have an opt out?

GREAT UNIVERSAL are a big company.

Can Martin Mention it on GMTV?

Comments

  • Humphrey10
    Humphrey10 Posts: 1,859 Forumite
    Are they all from the same e-mail address or domain (the bit after the @ sign)? Just block the sender or domain, then the e-mail will be deleted before it gets to your inbox.
    It's really worrying that people use e-mail but don't know how to do really basic things like this (I'm not saying it's your fault or anything - I think when you sign up for an e-mail address there should be an option that gives you an introduction to all the things you can do with e-mail or something like that).

    NEVER click the unsubscribe link in spam e-mail, all it does is confirm to the sender that your e-mail address is an active one, and they could send you more spam or pass your e-mail address on to other companies.
  • Humphrey10 wrote: »
    NEVER click the unsubscribe link in spam e-mail, all it does is confirm to the sender that your e-mail address is an active one, and they could send you more spam or pass your e-mail address on to other companies.

    Unless it is a legitimate company, that you "accidentally" signed into (by ordering items or signing up etc).

    More thought is needed in these things, even if it looks unsolicitied, it might be via a "proper" mailing list company, where you can unsubscribe fine, and complain to that mass mailing company.

    As for the OP, yes it sounds bad to have to sign up, if I was doing it, I would fill all the forms with utter rubbish, but that still doesn't mean that you could unsubscribe. If it does work, log back on, change your email address and password to something random and leave it rot (unless they need to confirm the new email, then just use mailinator or something).
  • I filled in the online form (so i could create an account, the only way to unsubscribe)

    i used the creative name Wayne Kerr

    I said i didn't have a credit card (even though i do but its really none of their business)

    and that i live with my parents

    in the same house for 10 years

    --You have to give all of these details!!!!!!

    then they rejected my application:mad:

    so i cant unsub to their spam out!!

    I'm only trying to unsubscribe to their email SPAM OUT!!!

    IT must be illegal to spam then have to create an account to unsubscribe?

    Great Universal are a big company what if dodgy companies all did this?
  • the email is called
    Invitation from Great Universal

    its a massive email with offers and pictures

    at the bottom
    This email was sent to you by Great Universal. To ensure delivery to your inbox (not bulk or junk folders), please add greatuniversal@e.greatuniversal.com to your address book.

    If you want to unsubscribe from marketing emails please login to your account to amend your preferences click here-link.

  • Great Universal are a retailer rather than a sole spam merchant, so I assuming signing in will stop it. Annoying that you have to provide details, try and do it with fake details everywhere, then change the email address (after unsubscribing).

    What you can also do is contact them directly and ask them to remove you from the mailing list. I have done so before, and have been confirmed removed. (Once I still received their rubbish and wrote a letter recorded and got vouchers for my trouble).




    I don't agree on blocking spam from places that shouldn't spam you, basically they shouldn't be doing it. If you change your email software, upgrade, reinstall etc, you have lost all your spam filters etc.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    add them to your email client spam list
This discussion has been closed.
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