Wireless dorrbell - B&Q

just got my self a brand new wireless doorbell from B&Q, but it doesn't work all the time, when i give the unit a knock, then it starts to work..

nothing wrong with the batteries,

can i give it back got the receipt but don't have the packaging...


  • NeverInDebt
    NeverInDebt Posts: 4,634 Forumite
    Yes you can take it back and ask for money back and or replacement or different model and pay the difference if it costs more. You need proof or purchase though with you
  • akhlaq768
    how many days cane go pass before they wont take it back
  • vickyb242
    I also have this door bell, it rings non stop! Put it up and thought I had kids playing games at the door. Drove me mad for 2 days.

    Don't have the receipt :-(
    1k to 10,00k in 2010 challenge member 242!
  • Kandipandi
    Kandipandi Posts: 1,656 Forumite
    akhlaq768 wrote: »
    how many days cane go pass before they wont take it back

    Dont think its a matter of that - if you have had it 10 years and its not working, well fair enough but under a year I would take it back. I took mine back to Asda - it had to be unscrewed from the wall outside - I didnt have the packaging either but I did have the receipt - they exchanged it no problem at all.
    You can stand there and agonize........
    Till your agony's your heaviest load. (Emily Saliers)
  • akhlaq768

    how easy is it to fit a wired door bell, can anyone fit them or do i need an electrician?
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