gas meters... Again... Sorry guys! Updated

robredz

70% seems to be the standard recovery rate, and needs to be addressed as a social policy issue, if enough people lobby their MP and use CAB to highlight this it may cause the utilities to lower the rate

Mynewt

70% recovery rate wouldn't always be a problem - there really needs to be some form of assessment where those able to pay are set the repayment at this level. (clearing the debt quickly is a win-win normally), and for those less able a more sympathetic rate. This currently doens't exsist but imho it's well past time.

vik6525

Mynewt wrote: »

70% recovery rate wouldn't always be a problem - there really needs to be some form of assessment where those able to pay are set the repayment at this level. (clearing the debt quickly is a win-win normally), and for those less able a more sympathetic rate. This currently doens't exsist but imho it's well past time.

I rang them again today, with all the numbers. Fair play, they were very sympathetic. Apparently if I was on benefits, I could have the rate reduced straight away, but as Im working, I have to go to the C.A.B, and get them to write a 'financial statement' about me, which I can then fax to the gas company, and have the recovery rate reduced.

Mynewt

Well it's a step in the right direction albeit a small one. Let us know how you get on.

vik6525

Ive rung the CAB, but they couldnt give me and appointment til december the 1st. Which means Im going to have to freeze now for a fortnight.

SwanJon

robredz wrote: »

70% seems to be the standard recovery rate, and needs to be addressed as a social policy issue, if enough people lobby their MP and use CAB to highlight this it may cause the utilities to lower the rate

Although the 70% is standard, it should never take more than the agreed amount (in this case £7 or £15, although the meter says £0?)

70% (here) is the maximum the meter will take from each purchase.
So if you have an agreed amount of £10, but only out on £10, the meter will take £7, leaving the other £3 for next time. If however you top up £20, it will only take £10.

I have put the all the screen up before, but can't remember what they all are (not quite that geeky!)

vik6525

So... after a two week wait, ive just been to the CAB for some help. And they were absolutely useless. Really, truly the most unhelpful people in the world.

So Im back to square one.
Its freezing outside, and I cant afford to heat my home.
Does anyone, at all, have any advice as to what I can do next?

Joyful

Call the money advice trust.