We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Refund
Can you help me.
I paid a fee to MrMoney and was told my paperwork would be sorted out in the next few days.... i did receive one offer but wanted someone who owned a house to sign with me.
i had informed the agent on the phone that i could not do this i have since never received any other offers regarding a loan, when i call Mr money customer services i was told to put it in writing and i would get a refund.
I sent my letter stating i was not happy and i wanted a full refund...instead i was sent a letter stating that the company would offer me more loans from other companys. Again i called Mr Money company to find out why my request was not actioned and spoke to some very rude man who informed me i would have to send another letter again stating i wanted a refund, when i told him i had already done this he starting getting funny on the phone saying if i dont reply there would be nothing done and even if i did send another letter, Mrmoney could hold my refund for up to 3 months.
I was miss sold information and a payment was taken off me for £58.50 ive received one offer from MrMoney and requested many times for a refund and its not been 4 weeks and ive herd nothing from them.
any help on the would be great.:mad:
I paid a fee to MrMoney and was told my paperwork would be sorted out in the next few days.... i did receive one offer but wanted someone who owned a house to sign with me.
i had informed the agent on the phone that i could not do this i have since never received any other offers regarding a loan, when i call Mr money customer services i was told to put it in writing and i would get a refund.
I sent my letter stating i was not happy and i wanted a full refund...instead i was sent a letter stating that the company would offer me more loans from other companys. Again i called Mr Money company to find out why my request was not actioned and spoke to some very rude man who informed me i would have to send another letter again stating i wanted a refund, when i told him i had already done this he starting getting funny on the phone saying if i dont reply there would be nothing done and even if i did send another letter, Mrmoney could hold my refund for up to 3 months.
I was miss sold information and a payment was taken off me for £58.50 ive received one offer from MrMoney and requested many times for a refund and its not been 4 weeks and ive herd nothing from them.
any help on the would be great.:mad:
0
Comments
-
Sorry but you have been ripped off and are unlikely to see the money or a loan,if they took the money from a card i suggest you get it cancelled immediately before they take more0
-
All these scammers are the same.
You could post in THIS THREAD. They do read the thread and promise to sort out a refund for those who shout loudest.
Have you learned your valuable lesson that NOBODY is going to ask you for money in order to find you a loan (well, not people who actually WILL find you a loan anyway)??0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.2K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.3K Work, Benefits & Business
- 601K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards