VENT-Virgin media vstuff, total pants

frenchconnection200

Having agreed to pay an extra fiver a month for vstuff I now discover it doesn't even work. Technical supports answer was that they don't really understand vstuff and to go on the Virgin media forum for advice where I then discover that my complaint is a common one and the overwhelming theme appears to be sheer incompetence from VM and an inability to sort the glitches out.
I've asked them to refund me and take my access to vstuff away so we'll see what happens. GRRRRRRR :mad:

oldm8

If you are thinking of signing up to Virgin Media broadband do not take into consideration V-Stuff online backup when making your comparison with other providers. V-Stuff is an unusable service with equally useless support from India. Check out the forums for number of complaints. The cable broadband is good though once you've figured out how to use the poor quality super hub with your own quality wireless router. Again no help from India.

QuackQuack_2

Just an observation on Virgin Media Marketing (they of the great 'ignore the MPS, and send to 'The Occupier' to get round the rules' junk mailing, privacy disrespecting toss pots!)

Their recent TV campaign strikes me as a bit of an own goal. You have an actor, doing his best to convince you that their TiVo, and service at large, is the best thing to happen to TV. The only SLIGHT problem with this is the choice of actor; Marc Warren.

Marc is best known for his role playing a confidence trickster in the BBC TV drama 'The Hustle' and I'm not sure putting a TV conman at the front of your adverts is ideal, unless - of course - you are conning people. Just a thought but it does seem ironic trying to pass off VM to the TV watching public using a known TV conman.

(http://www.bbc.co.uk/drama/hustle/characters_actors.shtml)