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Bank Statements for previous occupants

KG
Posts: 333 Forumite
We keep on getting bank statements for the previous owners of our flat and letters saying they have exceeded their overdraft.
We have contacted the bank on several occassions to tell them that their customers have moved. We're not looking for any information about their customers, we just want them to stop sending us these damned statements.
We generally get the stock response of either 'we will put a note on the account' or 'we can't give you any information about the account' (even though I wasn't looking for information). But we still keep getting this mail.
I understand completely that only the customer can change the address and they should really get their !!!!!! in gear (after all it has been 9 months) but is there a way of stopping these bank statments coming to our address in the mean time? Even better, can we make sure these accounts (which are vastly overdrawn) aren't linked to our address?
KG
We have contacted the bank on several occassions to tell them that their customers have moved. We're not looking for any information about their customers, we just want them to stop sending us these damned statements.
We generally get the stock response of either 'we will put a note on the account' or 'we can't give you any information about the account' (even though I wasn't looking for information). But we still keep getting this mail.
I understand completely that only the customer can change the address and they should really get their !!!!!! in gear (after all it has been 9 months) but is there a way of stopping these bank statments coming to our address in the mean time? Even better, can we make sure these accounts (which are vastly overdrawn) aren't linked to our address?
KG
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Comments
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have you tried taking the letters (unopened) back to a branch of the bank in person??? Would be best to speak to the manager and explain that this has gone on for 9 months and they need to sort it out :-/I can say whatever I like here ... 'cos no one can see me .. ner ner ner ner ner !!!....How do you know I ain't sitting here butt naked?!?!I thunk I've made you think for a minute!:j :rotfl: :j0
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Write NOT KNOWN AT THIS ADDRESS in bold letters on the front of the unopened (or re-sealed if you accidentally opened it) envelope and put it in a post box.
The Royal Mail will return it to the sender as they are obliged to do - and the bank will get the message eventually.
(Thanks Deemy.)30 years, 217 days!0 -
slight correction
Not known at this address0 -
We keep on getting bank statements for the previous owners of our flat and letters saying they have exceeded their overdraft.
Stop opening them! IIRC, it's an offence to open mail not addressed to you
As already suggested, write "Gone away" or "Not known at this address" and stick them back in the post box.Warning ..... I'm a peri-menopausal axe-wielding maniac0 -
IIRC ???It's always the grass that suffers, irrespective of whether the elephants are fighting or making love !!!0
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It's only illegal to open letters marked as private (if they're not addressed to you, of course!) Just mark them as gone away and put them back in the post box. There isn't any point complaining in your local branch, as the staff there probably don't have the authority to change the mailing status, whereas the staff at the mailing centre will mark on the account that the address is incorrect (though if they're owed a large amount they may send someone out to make sure).0
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Write NO KNOWN AT THIS ADDRESS in bold letters on the front of the unopened or re-sealed envelope and put it in a post box.
The Royal Mail will return it to the sender as they are obliged to do - and the bank will get the message eventually.
Cheers for all the advice. Tried this for the first 5 months but got writers cramp with the amount of stuff coming through...
KG0 -
Warning ..... I'm a peri-menopausal axe-wielding maniac0
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It's only illegal to open letters marked as private (if they're not addressed to you, of course!)
Sorry Fatboy, but it doesn't matter whether they're addressed "Private" or anything else.
Strictly speaking, one has to be intent on causing some detriment to the addressee as the Postal Services Act 2000 states that ...
"A person commits an offence if, intending to act to a person's detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him."
I accept that the OP probably had no intention to cause a detriment, but as there is no need to open someone's elses post, I would not run the risk.
What you and others do is a matter of your own conscience & principles, of courseWarning ..... I'm a peri-menopausal axe-wielding maniac0 -
"A person commits an offence if, intending to act to a person's detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him."
Cheers. I think I have a reasonable excuse...
KG0
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