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How can you claim from Royal Mail for non delivery?

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Comments

  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    "Your item has been delivered" what a surprise :rolleyes:
  • deanos wrote: »
    "Your item has been delivered" what a surprise :rolleyes:

    Ha, a surprise indeed
  • There is no number that you can phone to check the date and time of your delivery. The only number is 08459 272100 and it is not a real person just a machine called Sarah :rolleyes:, you just speak the reference number into the phone and it tells you "your item has been delivered" it does not give a date or time so I don't see how they can issue you a check there and then :confused:. It's just the exact same info as you get from the website.

    One of my items has ''been delivered'' but doesn't have an electronic proof of delivery signature
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    You just press 1 or something and it puts you through to an operator, of just keep pressing the hash key
  • I tried every option. to get a refund you need to send in a copy of your receipt as well
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